Unified qualification directory for positions of managers, specialists and other employees (USC), 2019
Qualification directory for positions of managers, specialists and other employees
Sections « Industry-wide qualification characteristics of positions of workers employed in enterprises, institutions and organizations" And " Qualification characteristics of positions of employees employed in research institutions, design, technological, design and survey organizations", approved by Resolution of the Ministry of Labor of the Russian Federation dated August 21, 1998 N 37
(edited on May 15, 2013)

Chief dispatcher

Job responsibilities. Ensures the rhythmic operation of the enterprise and uniform production, performance of work in accordance with production programs, contractual obligations, calendar schedules and daily shift assignments. Takes measures to maximize the use of the enterprise’s production capacity, promoting rational loading of equipment, increasing the shift ratio, and creating conditions for efficient work of personnel. Organizes operational production planning and dispatching. Carries out regular operational monitoring of the progress of production and other types of core activities of the enterprise, takes measures to prevent and eliminate disruptions in the production process, and involves auxiliary and other services of the enterprise in eliminating these violations. Coordinates the work of enterprise departments, production transport and warehouses, conducts dispatch meetings. Controls the provision of workshops and areas with the necessary raw materials, materials, structures, components, equipment, as well as transport and loading and unloading equipment. Manages the implementation of regulatory planning calculations to determine the size of launch batches, delivery dates and inventory standards. Carries out systematic monitoring of the availability of reserves at the level of established standards in workshops and areas, the uninterrupted promotion of products through the production flow, and the implementation of delivery schedules for finished products or completed works (services). Ensures timely receipt of the necessary planning documentation for operational control of production progress. Provides methodological guidance to dispatch services of production divisions of the enterprise. He studies advanced domestic and foreign experience in the field of operational production management, takes part in the development and implementation of measures to improve production planning, dispatching and operational accounting and control of production progress, and the introduction of technical means of operational production management. Manages the summing up of the work and assessment of the activities of the enterprise divisions in implementing production programs for product release. Participates in work to improve specialization and cooperation of production, increasing its efficiency. Ensures timely accounting of product output and work performed, and preparation of established reports. Organizes work to improve the qualifications of dispatch service employees. Manages the work of dispatchers, controls their maintenance of dispatch logs and other technical documentation.

Must know: legislative and regulatory legal acts, methodological materials on operational production management, profile, specialization and features of the structure of the enterprise, prospects for its development; fundamentals of the production technology of the enterprise's products; organization of production in the industry and enterprise; the range of products manufactured by the enterprise, types of work and services performed; production capacities, technical characteristics, design features and operating modes of the enterprise equipment, rules of its operation; the procedure and methods of production planning, specialization and territorial location of enterprise divisions, production connections between them; systems and methods for recording production progress; regulations, instructions and other guidance materials on the development and execution of technical documentation; organizing the work of industrial warehouses, transport and loading and unloading operations at the enterprise; standards and technical conditions for the supply of products manufactured by the enterprise; advanced domestic and foreign experience in the field of operational production management; fundamentals of economics, labor organization and management; basics of labor legislation; rules and regulations of labor protection.

Qualification requirements. Higher professional (technical or engineering-economic) education and work experience as a dispatcher or other engineering, technical and management positions in operational production management for at least 5 years, including at least 1 year at this enterprise.

Characteristics of the activities of the operational dispatch department (EDO)

Characteristics of activity

EDI is an independent structural unit of the organization. It is created, reorganized and liquidated by order of the general director of the enterprise, in agreement with the Department of Transport of the Krasnoyarsk City Administration and is directly reported to the director of operations.

The EDI is headed by the head of the department, who is appointed and dismissed from his position by order of the General Director upon the provision of the Director of Operations.

The head of the electronic document management department directly manages the activities of the department.

A person with a higher technical education and work experience in positions of managers and specialists related to the operation of rolling stock of road transport for at least 5 years is appointed to the position of head of the EDI.

The job duties, rights and responsibilities of each EDF employee are established by the job description, which is agreed upon with the director of operations and approved by the general director of the enterprise.

EDO in its activities is guided by:

Regulatory legal acts, other guidelines and methodological materials relating to the organization of road transport and road safety;

Charter of the enterprise;

Orders, instructions of the General Director;

This provision;

Changes in the structure and staff of the EDI are developed by the head of the department, based on the conditions and characteristics of the organization’s activities, are agreed upon with the director of operations, as well as with the financial and economic department, with the department of organizational, personnel and legal work, in the relevant areas of activity of the specified structural divisions and approved by order of the General Director.

Main tasks of EDI

· Organizing the safe transportation of passengers in accordance with the rolling stock schedule on the route, ensuring a high standard of passenger service.

· Ensuring the implementation of the transportation program (transportation plans) carried out by the enterprise.

· Rational and efficient use of rolling stock.

In accordance with the main tasks of EDI, the following functions are headed:

1. Ensuring the implementation of approved passenger transportation programs.

2. Development and implementation of advanced technologies and methods of organizing transportation.

3. Study and analysis of the population's transportation needs.

4. Improving the transport network along the serviced routes.

5. Coordination of the work of road transport with other modes of transport.

6. Conclusion of contracts with organizations for the provision of passenger transportation services.

7. Monitoring and analysis of the transportation process and fulfillment of contractual obligations for the provision of passenger transportation services.

8. Participation in the development of measures aimed at improving the efficiency of rolling stock, the quality of passenger service, and strengthening financial discipline.

9. Monitoring compliance with the rules for transporting passengers and baggage, correct application of tariffs, preparation of travel documentation, determining the length of routes when carrying out passenger transportation.

10. Monitoring the condition of roads, bridges, access roads and stopping points, taking measures to equip them and bring them into good condition.

11. Preparation of established forms of accounting and reporting on the implementation of the transportation program.

A waybill is drawn up for each bus, which is processed and closed in the 1C program in EDI.

Responsibilities of EDF officials

Senior dispatcher:

1. Organizes work on issues included in his functional responsibilities.

2. Monitors the enterprise’s implementation of transportation (transportation plans).

3. Ensures timely and correct preparation of accounting and reporting on the implementation of the transportation program.

4. Monitors the condition and execution of travel and ticket documentation.

5. Monitors fuel consumption for each vehicle.

6. Manages the work of dispatchers and operators in recording transactions, controls their maintenance of work logs and other technical documentation.

7. Controls the release and operation of buses on the line using an automated navigation dispatch control system for the movement of buses, together with the central dispatch service of the Krasnoyarskgortrans municipality.

8. Daily monitors the accounting of completed flights, reconciles with Krasnoyarskgortrans MU.

9. Submits flight performance data to the lead operations engineer on a monthly basis.

10. Every day by 8:30 a.m. provides the general director with a report on the work for the past day.

11. Monitors the operation of buses equipped with infrared reading devices for counting passengers.

12. Carries out work to improve the culture of passenger service, as well as in response to requests from service consumers and passengers.

13. Informs the director of operations about existing shortcomings in the work of subordinate units and measures taken to eliminate them.

14. Complies with and monitors employees’ compliance with labor and production discipline, labor protection rules and regulations, industrial sanitation and hygiene requirements, fire and emergency safety requirements, and civil defense.

15. Ensures that the instructions and orders of the enterprise administration concerning issues related to the functional responsibilities of the head of the dispatch service are brought to the attention of employees and their execution.

16. Participates in the development of measures to optimize the transportation process, minimize zero mileage, save fuel and lubricants, etc.

Motor transport dispatcher of State Transport and Production Company "Ilanskoye ATP"

1. Organizes the work of the dispatch service of the enterprise in accordance with the received daily orders for optimal planning and implementation of the daily work of the enterprise for the transportation of passengers and the work of all departments of the enterprise.

2. Monitors the enterprise’s vehicles by type of work, taking into account their most efficient and rational use to ensure the implementation of work plans and satisfaction of submitted applications. Organizes the interaction of enterprise services for the organization and implementation of the transportation process and other enterprise services. Maintains operational communication with the control room.

3. Ensures that the dispatch service of the enterprise provides modern assignments to the performers involved in the organization and implementation of the transportation process and other services of the enterprise.

4. Fills out, issues and accepts waybills and other documents reflecting the work performed.

5. Checks the correctness of the waybills: the presence of signatures of the shift supervisor, driver, marks of the inspector prof. inspection; availability of a receipt for fuel and its compliance with the waybill; presence of a driver’s note about completed flights, a note about the reason for non-fulfillment of flights;

6. They process waybills, check them and coordinate them with the number of flights worked for each gate. Controls fuel consumption and description.

7. Issues a waybill no earlier than 30 minutes before departure, only if the driver has a valid license of the appropriate category for the right to drive a vehicle.

8. Organizes and controls the work of drivers and conductors on the line. Brings to the attention of the head of the dispatch service - the chief dispatcher, and his absence to the higher management, about identified violations committed by drivers, conductors, noted in the travel and ticket documentation.

9. Monitors the state of labor and executive discipline of the following employees: shift supervisor on duty, duty inspector prof. inspection, the driver on duty, the drivers of duty vehicles, the duty accounting operator, and their compliance with internal labor regulations. Promptly reports to the Operations Director on all cases of violations of production discipline in order to take action against violators.

10. Instructs drivers about the peculiarities of transportation on routes, paying special attention to the transportation of children, road conditions, traffic patterns in certain areas and meteorological conditions.

11. Takes measures to eliminate vehicle downtime due to: derailment (due to technical malfunction, accident): absence (lateness, absenteeism, suspension from work, workplace injuries) of the driver, conductor.

12. Organizes, if necessary, the provision of timely technical assistance to rolling stock on the line.

13. In the event of a vehicle accident, the dispatcher, having specified the exact location and details of the accident: immediately informs the head of the convoy, the traffic safety engineer, the director of operations; immediately reports to the duty station of the Krasnoyarsk traffic police regiment; organizes and ensures the prompt arrival at the scene of the incident of the head of the convoy, a traffic safety engineer

14. Compiles operational reports on work and incidents for the shift, maintains a dispatcher’s daily duty log and technical logs.

15. Provides functional occupational safety management systems within the scope of his duties, maintains order in office premises, carefully stores documents and equipment.

16. The dispatcher must: always be polite and friendly; answer telephone calls, while being tactful and precise when conducting official conversations.

Inspector for pre-trip and post-trip medical examination;

1. Conducts pre-trip and post-trip examinations of drivers, conductors and other employees of the enterprise in order to identify persons who, for medical reasons, cannot be allowed to drive a car.

2. Monitors the health status of drivers, analyzes the reasons for removing drivers from work, and keeps records of the results of examinations.

3. Participates in official investigations of road accidents in order to identify causes depending on the health status of the driver who committed the accident.

4. Based on an analysis of the reasons for the driver’s removal from work for health reasons, the workers conducting the inspection form “risk groups”, which include drivers prone to alcohol and psychotropic drug abuse, as well as those who are sick for a long time and often.

5. Submits lists of drivers at risk to management for decision-making.

6. The results of the pre-trip and post-trip tests must be entered into the journal.

7. Based on the results of the medical examination, a record of suspended drivers is kept. The inspector must submit a report addressed to the general director of the enterprise with a protocol for monitoring the sobriety of persons allowed to drive vehicles. A report is submitted every quarter.

8. Obliged to submit reports on the results of medical examinations in accordance with the established procedure.

9. The contractor must:

10. Plan the work of drivers and conductors, i.e. draws up daily orders.

11. Adjust the daily work order at the end of the working day based on the results of the buses’ work.

12. Keep monthly time sheets recording the work of drivers and conductors.

13. Monitor the balance of time worked during the month by drivers and conductors and bring to the attention of the head of the convoy about overtime/underperformance.

14. Keep a log of the absence of drivers and conductors for reasons.

15. Follow the instructions of the head of the convoy.

16. Heads of the operation and dispatch department:

17. Organizes work on issues included in his functional responsibilities.

18. Ensures that the enterprise fulfills the municipal passenger transportation program.

19. Provides passenger transportation on routes with regulated tariffs, customized one-time transportation.

20. Ensures the availability of documentation required by regulatory requirements for the organization and implementation of passenger transportation.

21. Together with the head of the convoy, ensures compliance with labor legislation, preventing violation of the work and rest regime and work beyond the normal working hours by drivers and conductors, as well as ensuring the normal duration of rest between shifts.

22. Manages EDF activities.

23. Carries out work on standardizing bus speeds, studying passenger flow, and determining the profitability of routes.

24. Develops bus schedules along routes and ensures their implementation in compliance with the work and rest schedule of drivers.

25. Carries out constant monitoring of the condition of roads and streets along the enterprise’s transport routes.

26. Monitors the operation of buses equipped with infrared reading devices for counting passengers.

27. Ensures timely and correct preparation of accounting and reporting on the implementation of the transportation program.

28. Provides the General Director with a daily report on the work over the past 24 hours.

29. Monitors the condition and execution of travel and

30. ticket and accounting documentation.

31. Together with the head of the convoy, monitors fuel consumption for each vehicle.

32. Manages the work of vehicle dispatchers and transaction accounting operators, controls their maintenance of work logs and other technical documentation.

33. Organizes work to improve qualifications and monitors the results, the state of labor and production discipline of EDI employees.

34. Carries out work to improve the culture of passenger service, as well as in response to consumer requests.

35. Informs the director of operations about existing shortcomings in work and measures taken to eliminate them.

36. Complies with and monitors employees’ compliance with labor and production discipline, labor protection rules and regulations, industrial sanitation and hygiene requirements, fire and emergency safety requirements, and civil defense.

37. Ensures that the instructions and orders of the enterprise administration concerning issues related to the functional responsibilities of the head of the operation department are brought to the attention of employees and their execution.

38. Develops measures to optimize the transportation process, minimize zero mileage, fuel economy, fuel and lubricants, etc.

CEO

companies_________________

I.O.F.

"___" _________ 200__

Job description
Shop manager

I. General provisions

Organization of the work of industrial warehouses, transport and loading and unloading operations at the enterprise;

Fundamentals of the production technology of the enterprise's products;

Technical requirements for the company's products;

Computer technology, communications and communications;

Fundamentals of economics, organization of production, labor and management;

II. Functional responsibilities

2.1. The functional responsibilities of a Shop Manager are determined on the basis and to the extent of the qualification characteristics for the position of a Shop Manager and can be supplemented and clarified when preparing a job description based on specific circumstances.

2.2. Workshop Manager:

2.2.1. Using computer technology, communications and communications, carries out operational regulation of the progress of production and other types of core activities of the enterprise or its divisions in accordance with production programs, calendar plans and daily shift assignments.

2.2.2. Controls the provision of enterprise divisions with the necessary materials, structures, components, equipment, as well as transport and loading and unloading equipment.

2.2.3. Carries out operational control over the progress of production, ensuring maximum use of production capacity, rhythmic and uninterrupted movement of work in progress, delivery of finished products, performance of work (services), warehouse and loading and unloading operations according to established schedules.

2.2.4. Ensures compliance with established reserve standards at sites and in workshops, batch sizes of launches and deadlines for their submission.

2.2.5. Takes measures to prevent and eliminate production disruptions, involving, if necessary, the relevant services of the enterprise.

2.2.6. Identifies production reserves by establishing the most rational operating modes of technological equipment, more complete and uniform loading of equipment and production areas, and reducing the duration of the product manufacturing cycle.

2.2.7. Implements and ensures the rational use of technical means of operational production management.

2.2.8. Maintains a dispatch log, draws up reports and other technical documentation on the progress of production.

2.2.9. Participates in the analysis and assessment of the activities of enterprise divisions, identifying internal production reserves.

2.2.10. Supervises the work of dispatch service operators.

III. Rights

3.1. The shop manager has the right:

3.1.1. Make decisions and give instructions to resolve operational issues of production organization.

3.1.2. Monitor the organization and progress of production.

IV. Responsibility

4.1. The shop manager is responsible for:

4.1.1. Failure to fulfill one's functional duties.

4.1.2. Inaccurate information about the status of fulfillment of received tasks and instructions, violation of deadlines for their execution.

4.1.3. Failure to comply with orders, instructions from the director of the enterprise, instructions and assignments of the head of the department.

4.1.4. Violation of internal labor regulations, fire safety and safety regulations established at the enterprise.

IV. Working conditions

5.1. The work schedule of the Shop Manager is determined in accordance with the Internal Labor Regulations established at the enterprise.

5.2. Due to production needs, the Shop Manager may be sent on business trips (including local ones).

Senior shop manager:

____________________/AND. O.F./ “__”__________200__

A character reference from a place of work is a document that can be drawn up at the official request of legal structures (their rights are also protected by the appropriate), upon request, for entry into the civil service or at the request of the person himself. Sometimes, an official paper is drawn up in an organization to consider issues of dismissal, promotion or award (the latter can even take place online if the company has a corresponding client of Sberbank or another similar organization - details can be found at). The document is also drawn up for the mother and submitted to the guardianship authorities for the adoption of the child. In any case, the procedure for its preparation must be accompanied by an order to amend the staffing table of the 2018 model. This process is described in the article on.

Sample characteristics from the place of work, sample 2018

There is no ready-made form of writing. However, there are some requirements that must be adhered to when drafting the text (and if they are not met, but the employee is hired, this may attract the attention of anti-corruption authorities, working on the basis of a number of laws, including).

For example:
— the text is drawn up on an A4 sheet;
- the presentation is in the third person or in the past tense;
— indicate the title of the document, name and position;
— the employee’s personal data is listed.
You can see from the personnel department of the enterprise how the document and certificate are written (if we talk about students, they can also get acquainted with the documents related to expulsion, including samples, in the dean’s office).

The above requirements are also relevant for another document that is relevant to employees - this is an internal memo, an example of which can be found. It can be issued for a number of cases, ranging from reasons for bonuses to reasons for dismissal.

Requirements for writing a job description

How to draw up a document? The job description contains standard information about career growth and achievements at work. Significant successes, information on additional education and advanced training are provided. Professional and personal qualities, the presence of awards, incentives or penalties are assessed (in the latter case, it may be necessary to attach all relevant documents, including an application to initiate enforcement proceedings, described).
The document is signed by the head of the organization. The date is indicated and the company seal is affixed.

If you can’t write a correct description, ask for help:

Recognition of bankruptcy - Federal Law 127 in a new reaction

Characteristics from previous place of work

How to write a document? A sample reference from a previous place of work and a form can be downloaded from specialized websites, after which the text is printed out from the word program (like any similar certificates, such as a certificate of birth, etc.). An approximate description is given for a manager, a general director, a driver, an employee, a salesperson, a watchman, a nurse, a lawyer, a doctor, a clerk, a storekeeper. There is also a writing sample and a standard template.

Characteristics from the place of work, sample to the police, court, military registration and enlistment office

You can download the text for a car mechanic, a janitor, a handyman, a primary school teacher, or an auxiliary worker on web resources on the Internet. Based on the examples given, you can make an individual performance assessment for an employee, accountant, salesperson, consultant, economist, office manager, hotel administrator, individual entrepreneur, programmer, welder, cashier, health worker, engineer, cook, manager, loader, security guard, electrician, etc. taking into account the personal characteristics of the position.
The document may also be needed for presentation upon request to the court (for example, to respond to the statement of claim described), various government agencies and organizations, banks for issuing a loan.

If a paper is written to be submitted to the court, the police, or the military registration and enlistment office, then much attention is paid to personal qualities. Since a reference from a place of work, a sample in court in a criminal case, is used to pass a sentence, so as not to cause unnecessary harm to the employee, a negative and bad assessment is not drawn up. In this case, it is better to consult with a lawyer or lawyer. In an administrative case, the document is also considered for a decision by bailiffs.

How to write for a student at the place of internship

When compiling a text for a student at the place of internship (his first job, so to speak), the name, address and period of internship, and the data of the mentor are indicated. The paper is drawn up by a methodologist or supervisor and signed by the director of the institution.

Feedback on work activity and recommendations for further training are required. Usually, a friendly and positive evaluation is written for many students.

Examples of ready-made characteristics

Sample 1

As an example, a production assessment for a trainee is provided:
During his internship at _____________ (name of institution), student _________________ (full name) showed himself to be disciplined and ready to acquire the skills necessary in the field of production. The main objective of the practical work was to familiarize ourselves with aspects of the enterprise's activities. Under the guidance of an experienced master, legislative acts and methodological materials, labor legislation, the profile and specialization of the enterprise were studied.
The duration of the internship was___________days. The student showed himself to be active, communicative, and ready to study a large amount of information.
The master's instructions and tasks were carried out responsibly and on time. Practical work deserves ____ grade.
Head of the enterprise ______ (full name)
Date ________ (day, year)

Other examples of document composition will help you correctly write a text in favor of a candidate for a position or for presentation to the necessary authorities.

Sample 2

Sample 3

If you have questions, consult a lawyer

You can ask your question in the form below, in the online consultant window at the bottom right of the screen, or call the numbers (24 hours a day, 7 days a week):