What is alpha dialogue in Alfa Bank and how to disable it? Instructions for deactivating the Alfa Dialog service from Alfa Bank Alfa Dialog paid service or not

Access to a new full-fledged mobile bank is carried out by sending a USSD command. So, just dial *142# on your phone and press the call button. Then, in order to receive the necessary service, it is necessary to send the information requested by the service in response to the incoming menu. Today, with the help of Alfa-Dialog, you can check the card balance, replenish your mobile account, make transfers between your accounts or to Alfa-Bank cards, receive statements by SMS, block / unblock "plastic", pay loans and view information about received loans, as well as change the card to perform transactions (for owners of several BODs).

How to disable alpha dialog

Attention

The cost of Alpha Dialog is determined as follows:

Comfort - 29 rubles;
Style - 49 rubles;
Life +, Optimum, Class - 59 rubles;
Basic, Economy - 69 rubles;

The owners of the Maximum and Maximum+ service packages can use the service without charging an additional fee. In addition, in the first 10 days after connection, the fee is also not charged.

Important

Why you need the Alfa-Dialog service Connecting and disconnecting the service To connect to the service, you do not need to go anywhere, just send a USSD command from your mobile phone number. Its text is *142#, then press the call key. In response to the request, you will receive a message stating that in response you must send the last 8 digits of your plastic card.

Now let's figure out how to disable the Alpha Dialog service. And you can do it in the same way, using the USSD command *142*09#.

Alfa-Bank launched a new service - "alpha-dialogue"

Info

It will continue until August 31 of this year. Subscribers of MTS, Megafon and Beeline operators can participate in it. To start using the Alfa Dialog service, simply dial *142# from your phone and press the call button.

Next, it remains to indicate the last 8 digits of your plastic bank card number. Your login will be sent to you. The user creates a password himself.
Now the service is configured and you can use it for its intended purpose at any time.

Alfa-bank presents ussd-bank "alfa-dialogue"

Sergey Karasev From December 1, 2014, Alfa-Bank customers have access to a unique service for Russia - the Alfa-Dialogue mobile bank, which is accessed by sending USSD commands. In order to use the service, you need to dial the combination “*142#” (without quotes) on the mobile device and press the call key.
Further, in response to the transferred menu, the requested information should be sent to receive the corresponding service.

Alfa Dialog is a new full-fledged mobile service of Alfa Bank

The new service allows:

receive information about the state of the card account;
top up your mobile account;
make transfers to cards of Alfa-Bank clients;
make transfers between your accounts;
generate and receive account statements in SMS;
pay loans;
block and unblock cards;
change the main card to perform transactions.

In order to make money transfers, you need to create a special password. This can be done by first pressing the number "0", then the number of the menu item "Password" and then the numbers of your password.
You can recharge your own mobile account without using a password.

Mobile ussd-bank "alpha-dialogue" launched

For holders of several cards, the function of changing the card to perform transactions is also available. “Now, for quick access to banking services through your phone, you do not need to install a mobile application - just dial *142# from your mobile phone and press the call. The service works on absolutely any phone, without access to the Internet, with a negative balance, and when roaming, the telecom operator will not write off anything from the client’s balance for using this service,” said Evgeny Ievlev, head of the payment services development department at Alfa-Bank.
During the year, the service was tested free of charge for customers. According to the bank, the results obtained as part of the pilot project make it possible to draw an unambiguous conclusion about the relevance of this proposal: the monthly growth of the client base is 70-100%, and the number of transactions through Alfa Dialog is growing by 50% every month.

"alfa-bank" launched ussd-bank "alfa-dialogue"

USSD commands. To access, you just need to dial *142# from your phone and press the call key. Further, in response to the received menu, send the information requested by the service to receive the corresponding service.
Functionality of "Alfa-Dialog" available today:

Check card balance;
Top up your phone account;
Transfers to Alfa-Bank card;
Transfers between your accounts;
Receiving an extract by SMS;
View information on your loans, payment of loans;
Blocking and unblocking cards;
For holders of several cards, the function of changing the card for performing transactions is available.

Now, for quick access to banking services through your phone, you do not need to install a mobile application - just dial *142# from your mobile phone and press the call.

After this message, the service will be disabled. But, it is worth noting that if your telephone does not support the mobile application, and you cannot install Alfa-Mobile, this service will be very useful for you. Let's summarize how useful the Alfa Dialog remote service service is, what it is and how to use it.

For many clients who, for various reasons, cannot use banking services via Internet services, this service is quite useful, moreover, you can use the Alfa Dialog service at any time and regardless of location.

The system has the following restrictions: the minimum amount of the 1st transfer is 50 rubles; the maximum transfer amount is 3,000 rubles; the maximum amount of all transfers made within 24 hours is 15,000 rubles. From December 1, the service is launched for general use on a paid basis.

Prior to that, it was available to Alfa-Bank customers free of charge as part of the testing program. The commission for using Alfa Dialog depends on the service package to which the client is connected.
From 29 rubles (Comfort package) to 69 rubles (Basic package) will be charged monthly from a mobile bank user's card. For clients who have placed a deposit with the bank or issued a credit card, but have not connected to the package, the cost of using the mobile bank will be 59 rubles per month.

Home → Banking, finance, economics → News and reviews Alfa-Bank presented a new service for its customers - a full-fledged mobile bank, accessed using USSD commands. To connect to the Alfa Dialog mobile bank, you do not need to install a special application - just dial the combination *142# and the call key from your mobile.

You can connect Alfa Dialog only from the mobile number that is registered with the bank (specified by you in the application form for a loan or debit card, when signing a deposit or loan agreement, etc.). You can send USSD requests and receive the information you are interested in from anywhere in the world (in roaming, mobile operators do not charge for sending and receiving messages from the bank).

The service works even with a negative mobile balance and without an Internet connection.

What is USSD service

With the help of this service, the user can carry out non-cash transactions at any time of the day. If there are funds on the phone account, then you can use the program without problems.

With the help of special commands, the user has the right to:

Check the balance of funds in the account.
Transfer funds to your friends. The money reaches the recipient in the shortest possible time.
Pay for mobile communications.
Block the card.
Pay off a loan at Alfa-Bank.
Find out about the status of the payment, whether it reached the addressee or not, what the payment date was, etc.
There are restrictions on transfers per day: no more than 15 thousand rubles.

There are packages from Alfa-Bank for which you do not have to pay. These include "Maximum" and "Maximum +"

How to connect Alpha Dialog

Using the USSD command, enter * 142 # and press the call button.
After that, the bank will send a message in which you will read the next steps: you will need to send the last eight digits of the plastic card.

After all the steps, you will be able to use the above service. To check the balance of the card, you need the command: *142#.

How to disable?

We use the command
After a while, the service will be disabled.

USSD-command allows you to manage accounts, cards from any phone without installing additional applications and programs.

According to Alfa-Bank, since May of this year, an option called Alfa-Dialogue has become available to all regular and new customers of Tele2. Now any of the users will be able to independently manage bank accounts and cards from their cell phone.

How to use the service?

Option Basics

Each of the subscribers of the Tele2 mobile operator can use Alfa-Dialog exactly at the time they want. The advantage of this option is the ability to use it when the client's account runs out of funds, access to the Internet is blocked or the subscriber is located. To use the "Alpha Dialog", you should type ussd-combination *142# and on the call key. Next, the user needs to follow the prompts of the voice menu.

Some time ago, Tele2 clients who collaborated with Alfa-Bank had access to the method. Now each of the subscribers can set up a service that allows you to automatically top up your cell phone account. Funds are transferred from the client's bank card. All operations are carried out using the personal account of the Alfa-Click Internet Bank.

Almost all users of this option live in the regions of Russia, where Tele2 is the main mobile operator. Vladimir Davydov, who took over the leadership of the project department developing Alfa-Bank's payment service, claims that the direction in which the bank and Tele2 cooperate will please both the clients of the cellular company and the bank. He adds that subscribers will be completely satisfied, because the Alfa-Dialog Tele2 service meets their needs and needs.

Alfa-Bank makes banking services more convenient and comfortable for its customers. Plastic card holders can use Alfa-click Internet banking, as well as Alfa-dialog USSD service. Moreover, to access banking services via USSD commands, you do not need the Internet, a computer or even a smartphone, you only need a mobile phone. Let's consider what kind of service it is, how it works, its advantages, how to disable Alpha Dialog as unnecessary.

About the service

To begin with, it is worth clarifying what Alfa-Dialog in Alfa-Bank is. As mentioned earlier, this is a USSD service with which you can make some non-cash transactions with your cards. At the same time, it does not matter at all what model of phone you have, if you have funds on your account and you are in roaming or not. The only significant limitation is that subscribers of not all mobile operators can use this service. But if you are a user of Megafon, Beeline, MTS and Tele2, then you can safely connect this service to yourself.

In order to use the services of the bank, you only need to dial USSD commands from your mobile phone in order to:

check the balance on the card;
transfer money to another user;
pay for your phone;
block the card;
find out about the payment of the loan: the amount payable and the date of payment;
pay a loan to Alfa-Bank.

Please note that there are limits on money transfers, the minimum amount is 50 rubles, the maximum amount for one transaction is 3 thousand rubles, and no more than 15 thousand rubles per day.

It is also worth considering what this service is provided for and it completely depends on the package of services that you use. The cost of Alpha Dialog is determined as follows:

Comfort - 29 rubles;
Style - 49 rubles;
Life +, Optimum, Class - 59 rubles;
Basic, Economy - 69 rubles;

The owners of the Maximum and Maximum+ service packages can use the service without charging an additional fee. In addition, in the first 10 days after connection, the fee is also not charged.

Why do we need Alfa-Dialog service?

Connecting and disconnecting the service

To connect to the service, you do not need to go anywhere, just send a USSD command from your mobile phone number. Its text is *142#, then press the call key. In response to the request, you will receive a message stating that in response you must send the last 8 digits of your plastic card.

Now let's figure out how to disable the Alpha Dialog service. And you can do it in a similar way, using USSD commands *142*09#. After this message, the service will be disabled. But, it is worth noting that if your phone does not support a mobile application, and you cannot install Alfa-Mobile, this service will be very useful for you.

Let's summarize how useful the Alfa Dialog remote service service is, what it is and how to use it. For many clients who, for various reasons, cannot use banking services via Internet services, this service is quite useful, moreover, you can use the Alfa Dialog service at any time and regardless of location.

Since December 1, 2014, Alfa-Bank customers have access to a unique service for Russia - Alfa Dialog USSD-bank, a full-fledged mobile bank, accessed by sending a USSD command.

To access, you just need to dial *142# from your phone and press the call key. Further, in response to the received menu, send the information requested by the service to receive the corresponding service.

Functionality of "Alfa-Dialog" available today:

Check card balance;
Top up your phone account;
Transfers to Alfa-Bank card;
Transfers between your accounts;
Receiving an extract by SMS;
View information on your loans, payment of loans;
Blocking and unblocking cards;
For holders of several cards, the function of changing the card for performing transactions is available.

Now, for quick access to banking services via your phone, you do not need to install a mobile application - just dial *142# from your mobile phone and click on the call. The service works on absolutely any phone, without access to the Internet, with a negative balance, and when roaming, the telecom operator will not deduct anything from the client's balance for using this service, - comments Evgeny Ievlev, Head of the Payment Services Development Department at Alfa-Bank.

During the year, the service was tested free of charge for customers. The results obtained in the framework of the pilot project allow us to draw an unambiguous conclusion about the relevance of the bank's offer: the monthly growth of the client base is 70-100%, the number of transactions through Alfa Dialog is growing by 50% every month, the survey suggests that 98 % of users are happy to use the proposed service and plan to use it in the future.

The commission for using the Alfa-Dialog service depends on the Bank's client service package.

Alfa Bank founded in 1990. Alfa-Bank is a universal bank that carries out all major types of banking operations on the financial services market, including servicing private and corporate clients, investment banking, leasing, factoring and trade finance.

At the end of the 2014 financial year, according to financial statements (IFRS), the total assets of the Alfa-Bank Banking Group, which includes Alfa-Bank JSC and subsidiaries of financial companies, amounted to 43.6 billion US dollars, the total loan portfolio - 28.1 billion US dollars, total capital - 4.3 billion US dollars. Net profit for the first half of 2014 amounted to USD 33 million.

As of December 31, 2014, Alfa-Bank served about 162.2 thousand corporate clients and 11.4 million individuals. There are 804 branches and branches opened in Moscow, regions of Russia and abroad, including a subsidiary bank in the Netherlands and financial subsidiaries in the USA, Great Britain and Cyprus.