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6033 User Manual Thank you for purchasing Alcatel ONE TOUCH 6033. We hope you will enjoy high quality mobile communication. Important: Your phone is a unibody device, so the back cover and battery are not removable. If your phone is not working properly, try resetting it by pressing and holding the power button for about 7 seconds power button and volume up key until the startup screen appears. Press the Volume Up/Down key, select "reset" from the System Recovery menu, then press the Power key to confirm. Note: Please be careful when performing such operations, personal settings and data stored in the phone, such as SMS, contacts, music, etc. will be deleted. For more information on how to use your phone, see the complete user guide, which can be downloaded from www.alcatelonetouch.com. There you can also ask your questions in the FAQ section, update the software, etc. English - CJB32T0ALBBA 1 Contents 1 Your phone number �� 3 2 Entering text�� 14 3Challenges�� 16 4Contacts�� 18 5Messages �� 19 6Email�� 20 7Connections�� 21 9 Backup �� 25 10 Reset settings�� 25 11 Applications and internal memory�� 26 12Using Your Phone Efficiently�� 27 Safety Precautions awns�� 29 General Information�� 35 Warranty�� 36 Troubleshooting �� 38 This product meets the applicable SAR 2 limits. 0 W/kg. You can find the SAR limit on page 33 of this manual. www.sar-tick.com 2 To ensure RF immunity requirements, use the recommended accessories such as a case and keep the device 1cm away from your body. In standby mode, this device also emits radio waves. PROTECTING YOUR HEARING To prevent possible hearing damage, do not listen to music at high volume for long periods of time. Be careful when holding the device to your ear when the speakerphone is on. 1 1.1 Your phone��d�d�d�zd‖ Front camera / Flashlight Volume up Volume down Camera SIM card slot Recent application key Open the list of recently used application icons. Click the icon to launch the application. Move left and right to remove an icon from the list. Press and hold to see the menu list. Home key If you are on the application screen or any other screen, press this key to return to the Home screen. Back key Press to return to the previous screen or close a dialog box, menu, notification bar, etc. These three keys are only visible when the screen backlight is turned on. 4 Power key Short press: Lock Turn on the screen backlight. screen / Press and hold: Open the pop-up menu to select Sound Profile / Airplane Mode / Power Off / Quick Boot / Restart / Power On. Press and hold the Power key and Volume Down key to take a screenshot. When you receive an incoming call, press to silence the incoming call. Press to end the current conversation during a call. Press and hold for more than 7 seconds. to restart. Volume keys During an active call: Adjust the speaker volume. When playing music, video, etc.: Adjust the volume level. In normal mode: Adjust the ringer volume. On an incoming call: Mutes the ringtone for an incoming call. In camera mode: Use as the capture key to take photos and start or stop video recording. Press to turn on the screen backlight when it dims or turns off during a call. 5 1.2 Getting Started 1.2.1 Getting Started Installing or Removing the SIM Card To make calls, you need to insert the SIM card into your phone. Before inserting or removing the SIM card, you must turn off your phone and remove the battery. Inserting the SIM card Removing the SIM card Place the SIM card in the SIM slot with the contacts facing down and press lightly until it clicks into place. Make sure the card is inserted correctly. To remove the card, press it lightly and pull it out of the slot. 6 Connecting and disconnecting the headset Before connecting the headset, you need to connect the adapter. Connecting a Headset Disconnecting a Headset To connect a headset, plug the adapter into the micro-USB connector on your phone, and then plug the headset into the adapter's jack. To turn off the headset, unplug the headset and adapter. Charging the battery Plug the charger into your phone and into a power outlet respectively. The charging status bar animation will be disabled when the battery is fully charged. To reduce power consumption after the battery is fully charged, disconnect the phone from the charger; To conserve battery power, reduce the screen backlight duration, turn off Wi-Fi, GPS, Bluetooth, and apps when not in use. 7 1.2.2 Turn on your phone Hold down the Power key until the backlight of the screen lights up. This may take a few seconds. Setting up your phone for the first time When you turn on your phone for the first time, you need to set up the following settings: language, date and time, Google account, Google location service, and so on. If you turn on your phone without a SIM card, you will see a screen that allows you to connect to a Wi-Fi network to sign in to your Google account and use other features. 1.2.3 Turn off your phone Hold down the Power key until the phone options appear on the main screen. Select Power Off. 1.3 Home screen You can move your favorite or frequently used menu items (applications, shortcuts, folders and widgets) to the Home screen for quick access. Press the Home key to return to the Home screen. Status bar Status indicators/Notification panel Press and drag down to open the notification panel. Search bar Click to enter a search term. Tap to use voice search Featured apps Tap an app icon to open it. Tap and hold to remove or move an app icon. Main Menu Press to open the Main Menu. 8 The home screen expands easily to provide more space for adding apps, shortcuts, and more. Swipe left and right on the Home screen to view all parts of it. The white indicator at the bottom of the screen shows which part of the screen you are viewing. 1.3.1 Using the touch screen Touch To access an application, simply touch it. Tap and hold Tap and hold your finger on the Home screen for a few moments to access wallpaper settings. Move Touch an object and, without lifting your finger, drag it to another location. Swipe Swipe up/down and left/right on the screen to scroll through apps, pictures, web pages, and more. Flick Same as sliding, but with more speed. Zoom in/Zoom out Touch the screen with two fingers of one hand and, without lifting them off the screen, move them together or spread them apart. 1.3.2 Status bar In the status bar, you can view the phone status (on the right side) and notifications (on the left side). 9 Status icons 10 GPRS connected Receiving GPS data GPRS in use Roaming EDGE connected Not SIM inserted EDGE in use Vibrate alert 3G connected Sound off 3G in use Microphone muted HSPA (3G+) connected Very low battery HSPA (3G+) in use Low battery Connected to network Wi-Fi Battery is partially empty Bluetooth is on Battery is full Connecting to a Bluetooth device Charging the battery Airplane mode Headset connected Alarm set No signal (grey) GPS on Strong signal (blue) Notification icons New text or multimedia message Missed calls Transmission problem SMS or MMS Call hold New Google Talk message Call forwarding enabled New voice message Sending data Upcoming event Downloading data Synchronizing data Download complete Playback Select input method Screenshot error Unsecured Wi-Fi network available USB tethering enabled a Phone is connected via USB cable Wi-Fi hotspot is connected Radio is on Screenshot is taken System updates available Data usage limit exceeded Connected to VPN Conversation in progress Disconnected from VPN Conversation in progress using Bluetooth headset 11 Notification panel Touch and drag down the status bar to open notification bar. Press and drag up to close it. On the notification panel, you can open some items and view the reminders indicated by the icons, as well as get information about wireless networks. Quick settings panel Tap to enable/disable some features and change the phone mode. Swipe left or right to view all settings. Click on one notification and move it to the side to delete it. Click to clear event notifications (current notifications will not be deleted). Click the icon to access Settings. 1.3.3 Search bar The search bar allows you to search for information in applications, the phone book and the Internet. 1.3.4 in Screen Lock/Unlock To protect your phone and personal information, you can lock your phone screen with pattern, PIN or password. 1.3.5 Screen customization Add Touch the Home button, long press an app or widget to move it to the Home screen. 12 Move Touch and hold the item (app or widget) you want to move, then drag it to the desired position and release. You can move items on the Home screen and in Favorite apps. Hold an element at the left or right edge of the screen to move it to another screen. Deleting Touch and hold the item (app or widget) you want to delete. Drag the element up and drop it on the Delete icon. After the element turns red, release it. Creating a Folder For easy use of the Home Screen and Favorite Applications, you can add applications and shortcuts to the same folder. To do this, place one element on top of another. To rename a folder, open it, click on the title bar and enter a new folder name. Wallpaper settings Press and hold an empty area of the screen or go to Settings > Display > Wallpaper to set the Home screen wallpaper. 1.3.6 Main Menu On the Home screen, touch the application icon. to access the list To return to the Home screen, press the Home key. Viewing Recent Applications To view recently used applications, you can press the Recent Applications key. To open the desired application, click on its thumbnail. Click on one thumbnail and drag it to the side to remove the app from the list. 13 1.3.7 Volume control You can set the volume of calls, ringtones and media using the Volume Up/Down keys or in Settings > Sound profiles. 1.4 Applications and Widgets List The application list displays all pre-installed and newly installed applications and widgets. To access the list, press on the Home screen. To return to the Home screen, press the Home key or the Back key. Click icon 2 2.1 to access Google Play Store. Entering text. select Settings > Language & input. Tap the Settings icon to the right of Android Keyboard to access all settings for this keyboard. 14 Adjusting the orientation of the on-screen keyboard To change the orientation of the on-screen keyboard, turn the phone on its side or return it to the upright position. You can disable or enable screen orientation change in Settings > Display > Orientation. 2.1.1 Android keyboard Click to switch between "abc/Abc" modes; press and hold to switch between "abc/ABC" modes. Tap to switch between character and numeric keypad. Press and hold to access keyboard settings; If you are connected to the Internet, press to access Voice Input. 2.2 Press to enter text or numbers. Press and hold, then select a symbol. Editing text To start editing text, press and hold it. You can also edit the text by double-clicking on it. To change the text selection area, move the markers located at both ends of the selected area. The following options are available for selected text: Select All, Cut, Copy or Paste. Click the icon to complete editing. 15 3 3.1 Making Calls�� matter matter matter of noticing you can easily make calls using the Phone app. From the Home screen, touch the Main menu icon and select Phone. Press and hold this key to access Voicemail Press to search contacts Slide to access Calls and Contacts Press to access Speed Dial, People, Settings. To make a call, dial the number using the on-screen keyboard. You can also select a number from the Contacts or Calls menu. To access these menus, slide the screen to the right or left. Then press to make a call. The number you dialed can be saved in Contacts: to do this, click the icon and select Add contact from the menu that opens. If you make a mistake, you can delete the wrong number by clicking on. To end the call, press or the Power key. 16 3.2 Accept or reject a call When there is an incoming call: Drag the icon to the right to answer; Pull the icon to the left to reject the call; up to reject the call by sending an SMS. To turn off the ringtone for an incoming call, press the Volume Up/Down key or turn the phone face down if the Rotate to turn off ringer feature is enabled. To enable this feature, go to Settings > Gestures > Rotate to end ringtone or Phone > Settings > Other settings > Rotate to end ringtone. Drag the icon 3.3 View Call List 3.4 Speed Dial Options To access the call list, while in the Phone application, tap on the dialing screen. The call list displays incoming, outgoing and missed calls. To access the settings for this feature, while in the Phone app, press a key on the dialing screen and select Speed dial, then select the contacts you want to set for speed dialing on keys 2-9. 17 4 Contacts You can view and create contacts on your mobile phone and sync them with your Google account or other applications on the web or phone. 4.1 Adding a Contact 4.2 Importing/Exporting and Sharing Contacts From the Home screen, tap the Main Menu icon and select the Contacts app. To create a new contact, tap the icon on the contact list screen. On the contact list screen, press the key to open the settings menu and select Import/Export. For example, to copy a contact from an account to a SIM card, select the corresponding account, press Next, then select SIM card, press Next again and tap the desired contact. Press to confirm. To copy all contacts from an account to a SIM card, select the corresponding account, click Next, then select SIM card, click Next again and click the icon. Press to confirm. You can send one or more contacts by sending a contact's business card via Bluetooth, Gmail, and so on. Tap the contact you want to transfer, tap and then select Send, and then select a sharing method. 4.3 Synchronizing contacts with multiple accounts (accounts) Contacts and other data can be synchronized with multiple accounts, depending on the applications installed on the phone. 18 5 Messages �� You can create, edit, send and receive SMS and MMS. To access this feature, tap the SMS/MMS application icon found in the Favorite Applications bar on the Home screen. All received or sent messages are stored only in the phone memory. To view the messages stored on the SIM card, tap on the message list screen of the SMS/MMS application and select Settings > SIM messages. 5.1 Creating a message On the message list screen of the SMS/MMS application, touch the new message icon to create a text/multimedia message. Press to view all conversations with this contact Press and hold to activate delete mode. Click on the conversation you want to delete and then click on the Trash icon to confirm the operation Click to create a new message Click to search all messages Send a text message Enter the recipient's mobile phone number in the To field, or click to add the recipient from your contact list. Click on the Enter text box to enter the message text. Click to send a text message. If your phone has two SIM cards installed, you will need to select a SIM card to send. 19 SMS containing more than 160 Latin or 70 Cyrillic letters will be divided into several messages. Special characters, such as accents, also increase the size of the SMS, which can result in multiple messages being sent. Sending a multimedia message MMS allows you to send video clips, pictures, photos, slides and sounds to other mobile devices or email addresses. SMS will be automatically converted to MMS when you attach files (images, videos, audio, slides, etc.) to the message or enter an email address in the To field. 6 Email�� In addition to your Gmail account, you can set up POP3, IMAP and Microsoft Exchange email accounts on your phone. To do this, from the Home screen, tap on the Main Menu icon and select the Email application. A step-by-step setup wizard will guide you through setting up an email account. First, select your mail service from the list provided. If your service is not listed, select Other. Click Next and then enter your email address and password. Click Next. The application will attempt to auto-configure. If automatic setup fails, you will be prompted to enter your mail account settings manually. Enter the account name and it will be displayed in outgoing messages. To add another account, press and select Settings. Then click Add account. To create and send email messages Touch the icon from the Inbox screen. Enter the recipient's address in the To field. If necessary, press and select Cc/Bcc to add a Cc or Bcc Enter a subject and text for the message. 20 Press and select Attach File to add an attachment. Click the icon to send a message. If you don't want to send a message right now, press and select Save as drafts. You can also press the Back key - the draft will be saved automatically. 7 Connections�� You can use GPRS/EDGE/3G or Wi-Fi networks to connect to the Internet. 7.1 Connecting to the Internet 7.1.1 GPRS/EDGE/3G 7.1.2 Wi-Fi The first time you turn on your phone with a SIM card installed, it will automatically configure services: GPRS, EDGE or 3G. If the network connection is not established, click the icon on the notification bar. To check which network you are using, tap the Main Menu icon located on the Home screen. Then open the Settings app and go to More... > Mobile networks > Carriers. Using Wi-Fi, you can connect to the Internet if your phone is in range of a wireless network. You can use Wi-Fi without a SIM card. Turn on Wi-Fi and connect to a wireless network Tap on the notification panel to access Settings. Click the switch in the Wi-Fi row to enable/disable Wi-Fi. Click on Wi-Fi. You will be presented with a list of available Wi-Fi networks. Click on the Wi-Fi network you want to connect to. If the network you have selected is secure, you will need to enter a password. For details, contact your network administrator. Click the Connect button to complete. 21 7.2 Browser.............................................. Browser is designed to view web pages in the Internet. To access the Browser, press the Browser icon on the Home Screen or launch it from the Main Menu. Opening a web page While in the Browser, click on the address bar at the top of the screen, enter the address of the page you need and press a key on the keyboard. 7.3 Connecting to a computer With a USB cable, you can transfer files between your computer and the microSD card/internal storage of your phone. Connecting and disconnecting your phone from your computer Using the USB cable that came with your phone, you can connect your phone to your computer's USB port. You will receive a connection notification. When you use your phone in media device (MTP) or camera (PTP) mode, the connection will be established automatically. For Windows XP or earlier operating system, you must download and install Windows Media Player 11 on your computer by following the link: http://windows.microsoft.com/en-RU/windows/download-windows-media-player To find files downloaded to your microSD card: From the Home screen, open the Main Menu. In the list of applications that opens, find the Files application. You can access all downloaded files using the Files app. Using this application, you can view multimedia files (videos, photos, music, and others), rename files, install applications on your phone, and more. 22 7.4 Modem Mode You can access the Internet using your phone as a modem when connected to a computer via a USB cable. You can also use your phone as a Wi-Fi hotspot that can connect up to 8 devices at the same time. To enable tethering: Tap on the notification bar to access Settings. Go to More... > Tethering mode. To enable this feature, check the USB connection or Wi-Fi hotspot box. The use of these features may incur additional financial costs. An additional fee may be charged by the operator while roaming. You can check your data usage statistics in Settings > Data usage. 23 8 Finding your location using GPS To use your phone's global positioning system (GPS): Tap on the notification bar to access Settings. Go to Settings > My Location. Check the box next to By GPS satellites. Go to the Main Menu and open the Maps application to see your location on a map of the area: Use your phone's built-in GPS receiver to determine your location to within a few meters. It may take up to 5 minutes for the phone to determine your location when you first start it up. In this case, the phone must be in the open air and must not be moved. In the future, your location will be determined within 20-40 seconds, however, in this case, the phone must be in the open. 24 9 Backup....................................... This phone allows you to back up your phone settings and app data to Google servers using your Google account . When you replace your phone, your settings and data will be backed up to your new phone the first time you connect to your Google Account. To use this feature: Tap on the notification bar to access Settings. Go to the Backup and reset menu and check the box next to Data backup. This feature allows you to back up a wide range of settings and data, including your Wi-Fi passwords, bookmarks, list of installed applications, words added to the dictionary from the on-screen keyboard, and more. Disabling this feature stops backing up your settings, and any settings backups you've previously created will be deleted from Google's servers. 10 Reset settings....... To use this feature: Tap on the notification bar to access Settings. Go to Backup & Reset > Factory Reset and click the Reset Settings button. Confirm your choice by clicking on the Erase All button. A factory reset will delete all personal information from your phone's internal storage, including information about Google accounts, other accounts, your system and app settings, and any downloaded apps. Factory reset will not remove system updates you have downloaded. If you perform a factory reset in this way, you will be required to re-enter the information requested when you first set up your phone. 25 If you cannot turn on your phone, there is another way to reset your phone to factory settings. Press and hold the Volume Up and Power keys at the same time until the screen lights up. 11 Applications and internal memory .................. 11.1 Applications For your convenience, this phone comes pre-installed with Google applications and applications from other developers. With these apps, you can: Chat with friends Exchange messages and email Find your location, view traffic, and get information to navigate to your destination Download other apps from the Google Play Store, and more. You can find more information about these applications in the full user manual at www. alcatelonetouch.com. 11.2 Internal memory Go to Settings > Memory to view the amount of internal memory used by applications, their components, permanent and temporary data. All music, pictures, applications and personal files will be stored in the phone's internal memory. When you get a warning message that your phone memory is full, you should free up space by deleting unused apps, downloaded files, etc. 26 12 Getting the most out of your phone ................. You can find free software updates on our website: www.alcatelonetouch.com. 12.1 ONE TOUCH Manager ONE TOUCH Manager includes: Contacts Allows you to backup your contacts so you don't have to worry about losing, breaking, changing your phone, etc. Messages Lets you forget about laborious text input on the keyboard. All your messages will be easily accessible and well organized. Photos Allows you to easily transfer photos between your computer and phone, and create albums based on them. Video Allows you to download videos from your computer for playback and storage on your mobile device. Music Makes it easy to manage your library and enjoy your favorite music. Applications Allows you to export and install mobile applications on your phone. Files Allows you to organize all the files stored on your phone in a few clicks. Synchronization Allows you to synchronize Contacts and Calendar with Outlook/Outlook Express. Supported operating systems Microsoft Windows XP/Vista/7. 27 12.2 Updates Using the ONE TOUCH Upgrade or FOTA Upgrade program, you can update your phone's software. 12.2.1 ONE TOUCH Upgrade Download ONE TOUCH Upgrade from ALCATEL ONE TOUCH website (www.alcatelonetouch.com) and install on PC. Run the program and update your phone's software following the step-by-step instructions (use the user manual for this update). Your phone will have the latest software installed. After the update, all personal data will be irretrievably lost. It is recommended that you back up your personal data using ONE TOUCH Manager before updating. 12.2.2 FOTA Upgrade Program Using the FOTA Upgrade program you can upgrade the software of your mobile phone. To access FOTA Upgrade, open the notification panel and press, then go to About phone > System updates. System Update can also be accessed by selecting the Software Update application from the Main Menu. Tap Check for update and your phone will automatically search for the latest software version. If you want to update the system, please click the Download button, then click Install to complete the update. You now have the latest software installed on your phone. Before searching for updates, you need to enable data transfer. Automatic update interval settings and update reminders are available after rebooting the phone. If you have enabled Daily Auto-Check for Updates, an icon will appear in the notification bar when a new software version is found. Click on it to access System Updates. 28 Safety Precautions.... Read this chapter carefully before using your phone. The manufacturer is not responsible for damage caused by improper use of the phone that does not comply with the rules given in this manual. SAFETY PRECAUTIONS IN THE VEHICLE: Studies have shown that the use of a mobile phone in a moving vehicle poses a real threat, even when using a speakerphone (special car kit, headset “microphone”, etc.), and therefore we strongly recommend that drivers use a phone only during stops. Do not use your phone and headphones to listen to music or the radio while driving. Such use of headphones is potentially dangerous, and in some regions even officially prohibited. When the phone is turned on, it emits electromagnetic waves that can interfere with the vehicle's electronic systems, such as anti-lock brakes (ABS) or airbags. To avoid problems, it is recommended: - not to place the telephone on the dashboard or near airbags, - to check with the supplier or the manufacturer of the car how well the electronic systems are protected from interference. USER CONDITIONS: It is recommended to turn off the phone from time to time to improve its performance. Always turn off your phone before boarding an aircraft. Do not turn on the phone on the territory of medical institutions, except for specially designated areas. Mobile phones, like many other household appliances, can interfere with electrical and electronic devices that use radio frequencies. Turn off your phone when you are near gas or flammable liquids. Strictly observe the rules for the use of mobile phones posted in fuel depots, gas stations, chemical plants or any other place where there is a risk of explosion. Make sure that the switched on phone is at least 15 cm away from medical devices such as a pacemaker, insulin injector, etc. When talking, always hold the phone away from your pacemaker or hearing aid, if you use one. To avoid negative impact on your hearing, first accept an incoming call by pressing the key, and only then bring the phone to your ear. Also, when using the speakerphone, do not hold the phone close to your ear, as loud sound may damage your hearing. 29 Do not allow children to use the phone and/or play with the phone and accessories without adult supervision. Since the phone contains elements that can cause an allergic reaction, it is recommended that you take the necessary precautions when opening the battery cover. Handle your phone with care and store it in a clean, dust-free place. Protect your phone from adverse environmental conditions (humidity, rain, liquid ingress, dust, sea air, etc.). The manufacturer recommends using the phone at temperatures between -10°C and +55°C. At temperatures above +55°C, the image on the screen may look blurry. This is a temporary problem and is not dangerous. Emergency calls may not be available on some networks. Never rely solely on your mobile phone for emergencies. Do not open, disassemble or attempt to repair the phone yourself. Protect it from drops or other strong dynamic impacts. Don't paint your phone. Use only batteries, chargers and accessories approved by TCT Mobile Limited and its affiliates and compatible with your phone model. TCT Mobile Limited and its affiliates are not responsible for damages caused by using batteries and chargers other than those recommended. Remember to back up or save in writing any important information stored on your phone. Some people exposed to flashes of light produced by video games may be prone to epileptic seizures, temporary blackouts, or memory lapses. Such symptoms may appear in a person who has not previously experienced them. If this has happened in your family, check with your doctor before playing video games on your phone or using other features that produce bright flashes of light. Parents should supervise their children when they play video games or use mobile phone features with bright lighting effects. If the following symptoms occur: convulsions, eye and muscle cramps; loss of consciousness, uncontrolled movements and loss of orientation, you must stop playing, turn off the lighting effects on your mobile phone and consult a doctor. - Do not play games or use bright lighting effects on your phone if you are tired and need to rest. - Take 15 minute breaks every hour. 30 - Play in a well lit room. - Always keep your phone at a sufficient distance from your eyes. - If you feel heaviness in your hands and wrists, immediately stop playing and do not resume it for several hours. - If the heaviness in the hands, wrists and forearms does not go away, stop playing and consult a doctor. When playing on a mobile phone, you can sometimes feel some discomfort in the hands at the level of the wrists and shoulders, in the neck or other parts of the body. To avoid tendon, wrist or other musculoskeletal problems, follow the guidelines above. PROTECTING YOUR HEARING To prevent possible hearing damage, do not listen to music at high volume for long periods of time. Be careful when holding the device to your ear while the speakerphone is on. PRIVACY: You must comply with the laws and regulations regarding photographing and sound recording using a mobile phone. Under these laws and regulations, it may be strictly prohibited in some countries to photograph people and record their statements for later reproduction and distribution. This is considered an invasion of their privacy. The owner of the telephone is obliged to respect the privacy rights of others and to ask permission to record private and confidential conversations, as well as take photographs of individuals. The carrier, as well as manufacturers, suppliers and sellers, disclaim any liability arising from the illegal use of your phone. BATTERY: Before removing the battery from the phone, make sure the phone is turned off. When working with a battery, observe the following safety precautions: - do not open the battery (this creates the risk of toxic fumes and burns), - do not puncture or disassemble the battery, do not short-circuit its poles, - do not dispose of the battery in a fire or household waste, do not expose it to exposure to temperatures above +60°С. When disposing of the battery, comply with the applicable environmental laws in your country. Use the battery only for its intended purpose. Never use damaged batteries or batteries not recommended by TCT Mobile Limited and/or its affiliates. 31 This symbol on your phone, battery and various accessories means that after you stop using them and want to throw them away, these devices must be taken to special collection centers, such as: devices, - e-waste collection bins at points of sale. Subsequently, this waste will be recycled, which will avoid the release of harmful substances into the environment, as well as reuse the materials contained in the recyclable devices. In the countries of the European Union, e-waste collection centers are available to everyone and free of charge. Any equipment marked with this symbol must be handed over to collection centers. In countries outside the European Union If there are appropriate e-waste collection and recycling centers in your country, equipment marked with this symbol should not be disposed of with household waste, but should be taken to these collection centers for further processing. CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED WITH AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. CHARGERS: Chargers designed for your phone operate at temperatures from 0°C to +40°C. They fully comply with the safety standards set for information technology and office equipment. They also comply with Directive 2009/125/EC. Due to differences in specifications for electrical equipment in different countries, a charger purchased in one country may not work in another country. The use of chargers for other purposes is prohibited. ELECTROMAGNETIC EMISSION: Compliance with international standards (ICNIRP) and European directive 1999/5/CE (R&TTE) is a prerequisite for placing any mobile phone model on the market. The main requirement of these standards and directives is to protect the health and safety of consumers and those around them. THIS DEVICE MEETS INTERNATIONAL RADIO EXPOSURE STANDARDS. This mobile device is a radio transmitter and receiver. Its design ensures that the exposure limits for radio waves (radio frequency electromagnetic fields) set by international standards are not exceeded. 32 The standards were developed by an independent research organization (ICNIRP) to ensure the safety of all individuals, regardless of age or health condition. The maximum allowable level of electromagnetic radiation from mobile phones is determined using a value called the specific absorption rate (SAR). The SAR limit for mobile devices is 2 W/kg. The SAR determination is made for the standard operating mode of the device at the highest certified power level for all operating frequency bands. The maximum SAR value in accordance with ICNIRP standards for this device model is: The maximum SAR value for this model and the conditions under which it was recorded When used directly on the head UMTS 2100+Wi-Fi+Bluetooth 0.291 W/Kg When worn on the body UMTS 2100+Wi-Fi+Bluetooth 0.820 W/Kg During use, the actual SAR value for this device is usually well below its maximum values. This is because the phone automatically selects the minimum power level needed to securely connect to the network. The lower the output power of the device, the lower the SAR value. The measurement of SAR dose while wearing the device on the body was carried out at a distance of 1 cm. To ensure the required level of SAR radiation, the device must be at least this distance from your body. If you are using non-recommended accessories, please make sure they do not contain metal parts and are within the specified distance from your body. The World Health Organization and the US Food and Drug Administration have stated that if people want to reduce their SAR dose, they are advised to use hands-free devices to keep the phone away from the head and body during phone calls, and to reduce the amount of time they use the phone. For more information, please visit: www.alcatelonetouch.com. For more information on the effects of electromagnetic fields on the human body, please visit: http://www.who.int/peh-emf. Your phone has a built-in antenna. To ensure the best performance from your phone, do not touch the antenna and protect it from damage. 33 Since the mobile phone is a multifunctional device, it can be used at a great distance from the head. The mobile device can also be used with headphones or with a USB cable. If you use other accessories, make sure they do not contain metal parts; keep your phone at least 1 cm away from your body. LICENCES The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCT Mobile Limited and its affiliates is under license. Other trademarks and product names are the property of their respective owners. NE TOUCH 6033 Bluetooth O QD ID B020261 TouchPal™ and CooTek™ are trademarks of Shanghai HanXiang (CooTek) Information Technology Co., Ltd. and/or its affiliates. The Wi-Fi logo is a certification mark of the Wi-Fi Alliance. Google, the Google logo, Android, the Android logo, Google SearchTM, Google MapsTM, GmailTM, YouTube, Android Market, Google LatitudeTM and Google TalkTM are trademarks of Google Inc. You have purchased a product that uses open source programs (http://opensource.org/): mtd, msdosfs, netfilter/ iptables and initrd in the code of objects and other open source programs licensed under the GNU General Public License and Apache license. We undertake to provide copies of the relevant open source code upon your request within 3 years of the release of this product by TCT. You can also download the source codes from http://sourceforge.net/projects/alcatel/files/. The source code is provided free of charge when downloaded from the Internet. General Information.... Internet Address: www.alcatelonetouch.com Hotline Number: See the “TCT Mobile Services” brochure or information on our website. Address: Room 1910-12A Tower 3, 33 Canton Road Tsim Sha Tsui, Kowlun, Hong Kong City, China 34 In addition, you can view the FAQ section of our website or ask a question by contacting us directly by e-mail . An electronic version of this user guide in English and other languages is available on our website: www.alcatelonetouch.com Your phone is a device designed to make and receive phone calls. It works on GSM networks (850/900/1800/1900MHz) or UMTS networks (900/2100MHz). This phone complies with the essential requirements and other relevant provisions of Directive 1999/5/EC. The full text of the Declaration of Conformity for your phone can be found at: www.alcatelonetouch.com. Theft protection (1) Your mobile phone has an IMEI* identification number (Product Serial Number). This number is indicated on the sticker on the package and stored in the phone's memory. To find out the IMEI number of your phone, enter the code * # 06 # and save this number in a safe place. You may need it to report to law enforcement if your phone is stolen. Disclaimer There may be some discrepancies between the descriptions in the user guide and the actual features of your phone depending on the software version or your carrier's specific service. TCT Mobile is not legally responsible for any differences, if any, and their consequences, the responsibility for which lies solely with the network operators. This phone may contain data, including applications and software, that are provided by third parties for use on your phone (“Third Party Applications”). All third party applications in this phone are provided "as is" without warranty of any kind, express or implied, including warranties of merchantability, warranties of suitability for a particular use, warranties of compatibility with other data and applications without infringing copyright. TCT Mobile has complied with all of its obligations as a manufacturer of mobile devices and (1) Contact your network operator to check the availability of this service. 35 mobile phones subject to Intellectual Property Rights. TCT Mobile is not responsible for the bankruptcy or insolvency of third parties whose applications are used on this device. TCT Mobile is not responsible for claims, lawsuits or any other actions arising from the use or attempted use of third party applications. In addition, third party applications currently provided free of charge by TCT Mobile may require paid upgrades in the future; TCT Mobile disclaims any liability for additional costs that customers may later incur. Availability of applications may vary depending on the country and network operator where the phone is used; In no event shall TCT Mobile be responsible for the available applications and software of this device. Thus, TCT Mobile is not responsible for the absence of one or more applications, as their availability depends on the country of the buyer and its network operator. TCT Mobile reserves the right to add or remove third party applications at any time without prior notice; in no case shall TCT Mobile be liable to the purchaser for any consequences that may arise after the removal of application data. Phone Warranty�� Your phone is warranted against manufacturing defects under normal use for a period of twelve (12) months(1) from the date of purchase shown on the receipt. This warranty also covers the batteries (2) and accessories included with the phone, however the warranty period for these is six (6) months (1) from the date of purchase indicated on the receipt. If you find a defect that interferes with the normal operation of the phone, you should immediately inform your supplier and hand over the phone along with the proof of purchase. The warranty period may vary depending on the country. The life of a rechargeable mobile phone battery (in terms of talk time, standby time and total life) will vary depending on storage and usage conditions and network configuration. Batteries are considered consumables and are specified to provide optimal performance for your mobile phone for the first six months after purchase, with approximately 200 charge cycles. (1) (2) 36 Supplier will, at its option, replace or repair the phone or any part found to be defective. The refurbished phone or accessory is covered by a one-month warranty against a similar defect. Repair or replacement may be performed using remanufactured parts that are equivalent in functionality to the failed parts. This warranty only covers the cost of parts and labor, not all other costs. This warranty does not apply if your phone and/or accessories are damaged or defective due to the following reasons (without limitation): devices not recommended by TCT Mobile Limited, 3) Modifications or repairs made by personnel not authorized by TCT Mobile Limited or its affiliates, 4) Bad weather, lightning, fire, moisture, ingress of liquids or foodstuffs, chemical products , file download, accidents, high voltage, corrosion, oxidation, etc. Phones with removed or corrected labels and serial numbers (IMEI) are not subject to warranty service. There are no other warranties, whether oral or written, other than this limited warranty or the implied warranty provided by local law. In no event shall TCT Mobile Limited or its affiliates be liable for any incidental or consequential damages of any type, including, but not limited to, trading losses, commercial losses, etc., provided that the waiver of indemnification of these damages in accordance with applicable law. Some states and countries do not allow the limitation or disclaimer of incidental or consequential damages, or limitations on implied warranties, so the above limitations may not affect you. Possible malfunctions and solutions Before contacting the after-sales service, we recommend that you follow these tips: For optimal battery performance, it is recommended to fully charge the battery (). Avoid storing large amounts of data on your phone, as this can slow down the performance of your phone. 37 Use factory reset and updater to format your phone and update software, (To reset all data, press and hold the Power key and Volume Up key). All personal data: contacts, photos, messages, files, downloaded applications and games - will be deleted. It is highly recommended that you save a backup using ONE TOUCH Manager before formatting your phone or updating the software. Before contacting the after-sales service, please do the following: My mobile phone does not turn on Check the battery contacts, remove and reinstall it, and then try to turn on the phone again. Check the battery level, charge it for at least 20 minutes. If the phone still does not turn on, please reset the phone. To do this, hold down the Power and Volume Up keys at the same time. My mobile phone does not respond to any actions with it for several minutes Restart your phone. To do this, press the Power key and select Restart from the menu that appears. My mobile phone turns off unexpectedly Check that the phone screen is locked. Make sure the Power key has not been pressed by mistake. Check the battery level. Make sure the battery is not completely discharged; If the battery has been in a discharged state for a long time, the charging indicator will not appear until 20 minutes after charging starts. Make sure the phone is charging under normal conditions (0°C to +40°C) If you are abroad, check the compatibility of the input voltage. My mobile phone does not charge properly Make sure the battery is not completely discharged; if the battery has been discharged for a long time, the charging indicator will not appear until 20 minutes after charging starts. Make sure that the phone is charging under normal conditions (0°C to +40°C) If you are abroad, check the compatibility of the input voltage My mobile phone cannot connect to the network or the message “No network” is displayed Try to connect to the network in another location 38 Check with your network operator for coverage Try to select an available network manually Try to connect to the network at a different time (the network may be congested at the moment). My mobile phone cannot connect to the Internet Check if the phone's IMEI number (press *#06#) matches the one on the box and warranty card. Make sure that the Internet access service is available for your SIM card. Check your phone's Internet connection settings Make sure you are within network coverage Try connecting later or in a different location SIM card error Make sure your SIM card is installed correctly Make sure your SIM card chip is not damaged or scratched Make sure that communication services are available for your SIM card. Unable to make an outgoing call Make sure the number you dialed is correct and press. If you are making an international call, check the country and area codes. Make sure that your phone is connected to the network and that the network is available and not overloaded Check the terms of the contract with your mobile operator (account balance, SIM card activity, etc.) "Airplane" disabled Unable to receive an incoming call Make sure your phone is turned on, connected to the network and that the network is available and not overloaded Check the terms of the contract with your mobile operator (account balance, SIM card activity, etc.) Make sure that your incoming calls are not being forwarded Make sure your incoming calls are not blocked Make sure Airplane Mode is turned off When you receive an incoming call, the screen does not display the name/number of the caller anti-identifier is on Cannot find my contacts Make sure your SIM card is not damaged Make sure your SIM card is installed correctly Import all contacts stored on the SIM card to your phone. Poor voice quality You can adjust the volume during a call with the Volume control key Check the signal strength. 39 make sure your phone's microphones are clean. Unable to access the features described in this manual Check if these features are included in the contract you have with your operator Make sure no ALCATEL ONE TOUCH accessories are required. When I select a number from Contacts, the number is not dialed Make sure you have entered the phone correctly Make sure you have selected the correct country code when making an international call Cannot add a new contact Make sure the SIM card is not full; Delete some contacts or save contacts to phone memory (work or personal directory) People I'm talking to can't leave messages for me on my voicemail system Contact your network operator to check if this service is available I can't access my voicemail system Make sure you have a voicemail number is correct in My Numbers Please try later if the system is currently overloaded Unable to send and receive MMS Check if there is free space on your phone memory as it may be full Contact your network operator to check the availability of this service and check MMS settings Check service center number and MMS profile with operator Server may be overloaded at the moment, please try again later SIM card locked with PIN Contact operator and get your PUK (Personal Unlock Code) from operator Unable to connect phone to the computer Make sure that the computer You have ALCATEL ONE TOUCH Android Manager installed on your computer. Make sure the USB drivers are installed correctly Open the notification panel to check if the Android Manager agent is activated. Check if the USB debugging box in Settings > Development is checked. Make sure your computer meets the requirements to install ALCATEL ONE TOUCH Android Manager. Make sure you are using the correct cable. 40 Cannot find my files in phone memory after connecting to computer (MTP mode) The system cannot support real-time file exchange with computer. Please restart your phone and try again. Unable to download new files Check if there is free space on your phone Select a microSD card as storage for downloaded files. Other users can't connect to your phone via Bluetooth Make sure Bluetooth is turned on and your mobile phone is visible to other users Make sure the two phones are within Bluetooth range How to extend battery life 2.5 hours) After partial charging, the charging indicator may not display correctly. Wait approximately 20 minutes after the end of charging to see the true charge level of the battery Do not turn on the backlight unnecessarily. Increase the automatic email check interval. Update news and weather information manually or increase the automatic update interval. Close applications running in the background if they are not used for a long time Turn off Bluetooth, Wi-Fi, or GPS when you are not using them. The phone heats up after long calls, long games, Internet use and other applications. This heating is normal and is caused by an increased load on the processor. After finishing the above steps, your phone will return to the standard temperature. 41 ALCATEL is a trademark of Alcatel-Lucent and is used under license from TCT Mobile Limited All rights reserved Copyright 2013 TCT Mobile Limited TCT Mobile Limited reserves the right to change material and product specifications without prior notice All Ringtones installed in this phone were created, installed and mixed by NU TROPIC (Amar Kabouche). 42

The procedure for resetting the settings or Hard reset is a hard reboot of the system. The term is currently mainly applied to smartphones and Android tablets. Factory Reset Alcatel One Touch is a procedure for a hardware and software reboot of a mobile device, during which the smartphone restores all the factory settings of the preinstalled system. In this case, all drives, both built-in unchangeable and external, such as microSD memory cards, are completely cleared of any changes made by the user.

That is, all contacts, settings, photo and video data, SMS, chat history in messengers, messengers themselves and other applications are deleted. The only thing that can be saved is the information on the SIM cards, as well as on the previously removed microSD card. By the way, factory reset Alcatel One Touch or Hard Reset may occur spontaneously, due to fatal conflicts in the software installed by the user, or due to a hardware failure, depletion of the backup battery.

Backup settings and data

To create backups, you can use external microSD drives or a Google account for synchronization. The second option will sync regularly and update the data in the cloud service in the background. The maximum amount of expandable memory for Alcatel is 256 GB, which is enough for any backup along with video files

Alcatel One Touch reset all settings step by step

A software version or soft (soft) is produced if the smartphone has not yet turned into a brick that does not turn on, that is, problems and failures with the phone have just begun to appear.

We turn on the smartphone, and make sure that the battery has a charge margin of fifty percent. If suddenly during the reset procedure the device turns off, then the base can be damaged.
Go to the settings menu, find the backup item, as well as reset.
Go to the "reset device" item.
In this category, select the item "Erase everything" and click on it.
The smartphone will reboot after a while with the factory settings restored.

Alcatel One Touch factory reset by hardware method

If it so happened that your smartphone has already ceased to adequately respond to any manipulations, or has stopped turning on at all, then the problem can be solved in a more drastic way - a hardware reset.

Again, pay attention to charging the battery, at least half of the full volume must be required so that the reset procedure is not interrupted.
Turn off the smartphone (if it is still on).
Press the volume rocker to the volume up side, and at the same time press the power button.
Release the buttons after the Android logo and menu appear on the display.
Select Wipe Data or (and) Factory Reset. We move through the menu with the sound settings rocker, confirm the choice with the power button.
After pressing and confirming the reset and erasing the data, the smartphone will reboot, restoring the factory settings.
We reboot the smartphone again to exit to standard mode.
We start setting up the phone again, as just bought.

For Alcatel One Touch, factory reset should not be done too often, if you are forgetful and regularly lose your password, it makes sense to immediately write it down in a regular notepad.

In order to use the mobile Internet on your phone or tablet, you must enable data transfer, otherwise nothing will work. Today we will tell you how to do it right.

In fact, on devices based on the Android operating system, data transfer is turned on incredibly simply: in the curtain, which can be seen if you swipe your finger from the top edge of the screen to the bottom, there is this item. It may be called "Data Transfer" or "Internet". Everything is very simple here: click on the desired icon - data transfer is turned on, and the icon changes color.

After the data transfer is enabled, this will be indicated by an icon in the status bar. So, in our example, a 4G connection is used.

There is another way to enable data transfer, although it is less convenient. Access the Settings app from the desktop icon.

Select More.

Click on the "Mobile network" line.

Perhaps in your case, the "Mobile network" subsection may be located in another section, for example, "Wireless networks". If you didn’t find it, use the menu search for the key “mobile network” (without quotes).

And now take and turn on the data transfer by moving the switch.

Why might data transfer not work?

In some cases, data transfer does not work, which may also be indicated by the absence of a corresponding icon at the top of the screen. What to do?

First of all, we check the balance - if there are no funds on the account, then there will be no Internet, except in cases where a prepaid tariff is used.

If there are no problems with the balance, be sure to restart the device, because most likely this is a banal glitch that has been seen on a variety of devices and various firmware.

The correct settings for data transfer may not be set. If they go wrong, you can ask your telecom operator for the correct settings (usually they are sent in an SMS message) - they are saved automatically.

Alternatively, the problem is in the SIM card itself. In some cases, it needs to be replaced.

Alcatel 4007d how to set up the Internet

To fully use all the capabilities of a smartphone, you need to correctly configure the mobile Internet, GPRS.

Smartphone ALKATEL 4007D has specific settings. Two installed SIM cards can work simultaneously, but there is only one transmitting radio channel. It is necessary to assign the task to one of the SIM cards and establish an Internet connection.

After installing a SIM card in one of the slots, the connection starts working. Do not change the settings for some time. The transfer of Internet data in this smartphone occurs through the use of GPRS, EDGE.

Shutdown

Then you need to turn off the "Data Transfer Mode" and find the "Data Transfer" icon. This panel contains the carrier. The green dot disappears when the "Off" command is pressed. Together with it, the square with the letter "H" disappears. Internet is off.

Connection

In order to access the Internet, you need to select the "Settings" section in the menu. We follow in "Wireless networks", then in "Mobile network". In this section, an access point is created. By clicking on the "Access Points" (APN) command, you will be taken to the page of your operator, where the name of the operator's company is indicated and there is a green dot. Once in the "Change access point" section, you need to thoroughly accurately rewrite the data. For example: APN type, default or Port: 8080. This data is very important. Now you can call up the menu, select the “Delete APN” option in it. Further actions occur from the main screen.

What data to enter in the place of the "Access Point" can be viewed at these two links:

Hold the power button until the "Power off" command appears.

After a short vibration indicating a complete power outage, you must remove the back cover of the device and remove the battery and SIM card from slot No. 1.

Then you need to replace the battery and the Internet card in slot No. 2 and replace the cover. Now you need to turn on the device with the power button and start the device through the PIN code.

It remains only to activate the SIM card.

This is the official instruction for Alcatel One Touch POP 3 5025D in Russian, which is suitable for Android 5.1. If you have updated your Alcatel smartphone to a newer version or "rolled back" to an earlier version, then you should try other detailed operating instructions, which will be presented below. We also suggest that you familiarize yourself with the quick user manual in the question-answer format.

Alcatel official site?

You've hit the nail on the head, as it contains all the information from Alcatel's official website, as well as a ton of other useful content.

Settings-> About phone:: Android version (a few clicks on the item will launch the "Easter egg") [Out of the box" version of Android OS - 5.1].

We continue to set up the smartphone

How to update drivers on Alcatel

You need to go to "Settings -> About phone -> Kernel version"

How to enable Russian keyboard layout

Go to the section "Settings-> Language and input-> Select language"

How to connect 4g or switch to 2G, 3G

"Settings-> More-> Mobile network-> Data transfer"

What to do if you turned on the child mode and forgot the password

Go to "Settings-> Language and keyboard-> section (keyboard and input methods)-> check the box next to "Google voice input"

Settings-> Screen:: Auto-rotate screen (untick)

How to set a melody for an alarm clock?

Settings-> Display-> Brightness-> right (increase); left (decrease); AUTO (automatic adjustment).

Settings-> Battery-> Energy saving (tick)

Enable battery percentage display

Settings->Battery->Battery charge

How to transfer phone numbers from SIM card to phone memory? Import numbers from SIM card

Go to the Contacts app
Click on the "Options" button -> select "Import/Export"
Choose from where you want to import contacts -> "Import from SIM card"

How to add a contact to the black list or block a phone number?

How to set up the Internet if the Internet does not work (for example, MTS, Beeline, Tele2, Life)

You can contact the operator
Or read the instructions for

How to set a ringtone for a subscriber so that each number has its own melody

Go to the "Contacts" application -> Select the desired contact -> click on it -> open the menu (3 vertical dots) -> Set ringtone

How to disable or enable key vibration feedback?

Go to Settings-> Language and input -> Android keyboard or Google keyboard -> Vibrate feedback of keys (uncheck or tick)

How to set a ringtone for an SMS message or change alert sounds?

Read the instructions for

How to find out what processor is on One Touch POP 3 5025D?

You need to look at the specifications of One Touch POP 3 5025D (the link is above). We know that in this modification of the device the chipset is MediaTek MT6580, 1300 MHz.

Settings->For Developers->USB Debugging

If there is no item "For developers"?

Follow the instructions

Settings-> Data transfer-> Mobile traffic.
Settings->More->Mobile network->3G/4G services (if the operator does not support, select only 2G)

How to change or add the input language on the keyboard?

Settings-> Language and input-> Android keyboard-> settings icon-> Input languages (checks the ones you need)