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Business lines how to pay a bill. Business Line. Examples of goods to be packed on a pallet board

Pay for services transport company can be done in several ways:

  • Non-cash money transfer to an organization's account or at a bank terminal;
  • Cash payment. Calculation online on the website, in your personal account or using a special program on your smartphone.

In this article, we will consider all the methods separately and highlight important nuances.

What payment methods are available to customers?

Transferring money to an organization's account through a bank

“Business lines” create an invoice for the client to make a payment. Order this document you can do it yourself, on the official website of the cargo carrier or in the personal account, specifically in the “Dispatch Log” section.

When transferring, the money arrives at the organization’s account within 3 business days. If the money has not been received, but the cargo has already arrived, upon receipt it is necessary to have a payment document with a bank mark.
When ordering delivery to the consignee's door, you must show the payment document to the manager in advance or send it to email address [email protected]

Cash method

You can pay for cargo transportation by depositing cash. Payment is available at any representative office when the client sends or receives a parcel, and if the service of calling a courier is ordered.
In the second case, only the consignee can pay the invoice, because the final price for the service is determined by measuring the dimensions of the parcel at the company's warehouse.

Online payment

You can pay online in your personal account, or in the service when checking the location of the parcel, on the official page of the cargo carrier, in the “Tools” section. You can pay for services using bank cards: Visa, MasterCard, Maestro and Mir.

Cashless payment via terminal

You can pay the required amount for services by cashless payment at any company terminal, except for devices located in the Crimea. The terminals accept the following categories of bank cards: Visa, MasterCard, Maestro and MIR, MasterCard Electronic, PRO100.

Making an advance payment

You can make an advance payment either in cash or by bank transfer. This operation is performed in exchange for the provision of services in the future. I use the advance payment method to:

  • eliminate situations where cargo is not released due to unpaid transportation;
  • pay for frequent transportation in a package, if it is impossible to pay separately;

Who can pay for TC services?

You can contribute money for services provided:

  • shipper;
  • consignee;
  • third party;

The total amount can be divided between several transportation participants, but the price for one service cannot be distributed among several persons. After making payment, you can always easily track your parcel using the track number or invoice number.

The nuances of making payment for international transportation

Clients from the Republic of Kazakhstan, Kyrgyzstan and Belarus can pay for cargo transportation only by transferring the amount to the organization’s account, by non-cash payment to the driver, upon delivery of the parcel, or by mobile application. In the CIS countries, if the recipient pays for the parcel, then the delivery of the cargo is carried out subject to the fact of payment.

How to make a refund

You can get your money back if:

  • overpayment;
  • refusal of a pre-paid service;
  • return of the deposit;

The refund process depends on how the payment was made:

  • If the payment was made in cash, then you can only receive a refund in the same way.
  • The same procedure is carried out for non-cash payments, while the reimbursement process is carried out only to the client’s bank account.

Cash refund process

You can make a refund at the nearest company terminal. It is necessary to follow the algorithm of actions:

  • upon approaching the terminal, the client needs to inform the “Business Lines” operator about the desire to return the payment, the employee will print out an application for a refund in cash;
  • the client must fill out this document in accordance with the specified requirements and then submit it to the operator;
  • Next, you need to wait for the application to be reviewed, usually this procedure takes 2-3 minutes, and if approved, receive the money.

In order to return the payment on the day it was made, there is no need to write a statement. You just need to show the operator the receipt.

Cashless return process

This procedure can be carried out online. It is enough to perform the following algorithm:

  • Fill out an application with the appropriate name, the template of which can be found in the “Documents” section on the official page of the cargo carrier. A scanned copy of your passport (for an individual) must be attached to the completed document;
  • The completed document must be sent to your personal manager’s email. If you don't have one, use this address: [email protected]. Applications can be submitted personally to the operator at any office of the company;
  • Then the client needs to wait for the request to be confirmed and withdraw the money.

Payment blocking

TC “Business Lines” has a reliable mechanism that ensures the security of both the seller and the buyer; this service is called “Payment Blocking” and is a cash on delivery service.

The essence of this mechanism is as follows: for example, the seller sends a previously unpaid product to the buyer, but at the same time blocks it until payment is received. those. places a ban on extradition. The goods arrive at the designated point, the buyer can look at it and make sure of its integrity and working condition. Then the buyer pays for the parcel by transfer Money to the seller's card. The latter calls the company’s office and cancels the blocking, after which the recipient can pick up the cargo.

Isden LLC, 2006-2017.

Central Bank exchange rate as of November 25, 2017

1 USD = 58.53 rubles.

1 EUR = 69.33 rubles.

1 GBP = 77.96 rubles.

delivery in Russia And abroad companies EMS, DHL, UPS, SPSR, Pony Express, PEK, SDEK, etc.

Delivery cost calculation

Post, EMS, USPS, etc.

International and regular mail

Russian Post, EMS, US Post (USPS), China Post ( China Post), Hong Kong Post, England Post (Royal Mail), French Post (La Poste), etc.

and German Post

Good evening! I lost my parcel from ZA*****HK, please help, thank you.

Good afternoon! Tell me what to do in such a situation. The parcel arrived in Russia and was no longer there.

Looking for love, 08.06.2017

Hi all! Just imagine - first one bastard wrote in 2014, now.

In general, you need to be fair. If you wrote about the problem, then be the last one.

Good evening! The parcel was sent on 10.26.17 from St. Petersburg to Velikie Luki.

Cash on delivery Business Line

Anyone who has used this service, please tell me what it is like and why. It turns out that you will have to go to the shopping center twice: to send and pick up the money. So?

Are there any pitfalls there?

But as the joke goes: if he had transferred money to my card, he would not have slept. Otherwise I’ll send the pieces of iron and I won’t sleep.

Moisha and Motya went to bed. Moishe is spinning, turning from side to side, and cannot sleep.

Why are you spinning around, Moishe? Sleep!

Moishe does not sleep, tosses and turns.

Moishe, why are you still fidgeting, go to sleep already, Moishe!

Well, tell me what you did?

Do you understand, Motya, I borrowed a hundred rubles from Izya, and now I don’t know how to give them back to him??

Motya sat up on the bed and knocked on the wall:

Did Moishe borrow a hundred rubles from you?

Well, he won’t give them to you!

Sleep well, Moishe, now let him not

In general, the parcel has left, now I’ll see from my own experience what’s what.

I’m amazed - the buyer wants cash on delivery so that he won’t be deceived, but he doesn’t think about the fact that bricks might come in a box. Anyway, no one will let him open the box before payment.

Isden LLC, 2006-2017.

Central Bank exchange rate as of November 25, 2017

1 USD = 58.53 rubles.

1 EUR = 69.33 rubles.

1 GBP = 77.96 rubles.

delivery in Russia And abroad companies EMS, DHL, UPS, SPSR, Pony Express, PEK, SDEK, etc.

Delivery cost calculation

Post, EMS, USPS, etc.

International and regular mail

Russian Post, EMS, US Post (USPS), China Post (China Post), Hong Kong Post (Hongkong Post), England Post (Royal Mail), French Post (La Poste), etc.

and German Post

Good evening! I lost my parcel from ZA*****HK, please help, thank you.

Good afternoon! Tell me what to do in such a situation. The parcel arrived in Russia and was no longer there.

Looking for love, 08.06.2017

Hi all! Just imagine - first one bastard wrote in 2014, now.

In general, you need to be fair. If you wrote about the problem, then be the last one.

Good evening! The parcel was sent on 10.26.17 from St. Petersburg to Velikie Luki.

Cash on delivery delivery business lines

Anyone who has used this service, please tell me what it is like and why. It turns out that you will have to go to the shopping center twice: to send and pick up the money. So?

Are there any pitfalls there?

But as the joke goes: if he had transferred money to my card, he would not have slept. Otherwise I’ll send the pieces of iron and I won’t sleep.

Moisha and Motya went to bed. Moishe is spinning, turning from side to side, and cannot sleep.

Why are you spinning around, Moishe? Sleep!

Moishe does not sleep, tosses and turns.

Moishe, why are you still fidgeting, go to sleep already, Moishe!

Well, tell me what you did?

Do you understand, Motya, I borrowed a hundred rubles from Izya, and now I don’t know how to give them back to him??

Motya sat up on the bed and knocked on the wall:

Did Moishe borrow a hundred rubles from you?

Well, he won’t give them to you!

Sleep well, Moishe, now let him not

In general, the parcel has left, now I’ll see from my own experience what’s what.

I’m amazed - the buyer wants cash on delivery so that he won’t be deceived, but he doesn’t think about the fact that bricks might come in a box. Anyway, no one will let him open the box before payment.

I’m amazed - the buyer wants cash on delivery so that he won’t be deceived, but he doesn’t think about the fact that bricks might come in a box.

They then take the brain out of the blue.

It turns out that in Business Lines you can open the box before paying.

Copyright 2000 - 2017, vBulletin Solutions, Inc.

Payment for services of TC "Business Lines". “Payment blocking” - what does this status mean?

Transport services are one of the most developed areas, which is constantly growing due to increasing demand for it. Judge for yourself: people have always needed services for transporting large items, or even simply for delivering goods over long distances. Not a single online store can refuse to work with a company that specializes in this. The same goes for various restaurants and cafes that send orders to their customers during the lunch hour.

What can I say - ordinary citizens constantly send and receive things using private delivery services, because they work faster and more efficiently government structure"Post office". It is because of these factors that such a type of service as delivery exists.

Today we will talk about a company that can rightfully be called one of the market leaders. She has rich history, vast experience and at the same time provides a wide range of services to its clients. The name of the company to which it will be dedicated this article, -"Business Line". We will present reviews about the company, information about the service itself, as well as some information regarding payment for the services of this company in this article.

And we will start, of course, with the presentation of this subject economic activity. So, as the reviews describing the “Business Lines” company note, the latter began its activities back in 2001. Then the delivery service provided services for the transportation of goods for companies and the delivery of any cargo for individuals.

During this time, the company managed to establish an effective transport and logistics chain, allowing for the delivery of goods in the shortest possible time to any point located in the Russian Federation. In parallel, the company has developed into a real network, which (today) includes more than 120 branches. They all work from 1500 settlements our country, where the client can order delivery of his cargo. Finally, in order for this entire gigantic mechanism to work, the delivery service operates about 4 thousand vehicles of various carrying capacities. Regarding employment, it should be noted that the company has a staff of 20 thousand employees. The numbers are impressive, aren't they?

What does the Business Lines company offer its clients?

First of all, these are any types of delivery. Regardless of who will pay for the goods (the sender or the recipient - there is no difference), the company is ready to carry out air transportation for you, delivery of cargo by trucks, transportation in containers, send a private car, deliver both small-sized and large-sized cargo , and even deliver to another country. This range of services indicates that the company has own solutions for any customer problems. Accordingly, by contacting here, you will be confident that the goods you are about to receive or send will be delivered on time.

In addition, we can talk about optional services. These, in particular, include cargo packaging, its proper storage, registration and other tasks that will one way or another face the client. The Business Lines company will help you fulfill them at the highest level.

Most companies that deliver goods require payment to the client in cash. As a rule, this happens when the goods are sent or when they are received. It all depends on which party is responsible for paying for the goods. In this regard, the company we are characterizing has somewhat succeeded, providing its clients with the opportunity to make an independent choice of payment method. This option became available in personal account, which is created individually for each user.

In particular, it displays the history of all orders made by the client. In order to pay for each of them, just click one button (“Pay9rdquo;) and select the payment method convenient for you. These could be, in particular, bank cards Visa or MasterCard.

If you pay for cargo transportation services, your funds will be accepted by the Business Lines company even without the need to contact them in person. This approach makes the service very convenient for the sender, allowing “online9rdquo; control all your cargo.

In fact, these are not all the features of the service that make it more comfortable to use. There is also, for example, functionality for tracking cargo. If, for example, payment for delivery of goods has already been made, you can see in real time where your package is, at what stage of the journey, and how soon it will be delivered to its final destination.

This service is especially useful for the recipient, because he can also make sure that his purchase is really on the way and will arrive within a certain period of time.

For users who sell things on the Internet, there is also another interesting mechanism to protect themselves and provide all the necessary guarantees to their buyer. The Business Lines company calls it “payment blocking”. What does this status mean and how does it work - read on.

We can best explain it at specific example. Let's say you're selling your mobile phone. You have found a buyer, but, alas, neither he nor you want to make concessions first: he does not want to send money in advance, and you, likewise, do not want to send him a phone. What to do in such a situation? For this purpose, the Business Lines service has a payment blocking, which means it is possible to prohibit the delivery of goods to the recipient until a certain moment.

In our example, it looks like this: you, as the seller, send the phone, but prohibit the company from releasing the product to the buyer. He, in turn, comes to the point where the parcel is received and begins to inspect the goods. Such a “live9rdquo; Probably at least 90% of buyers are interested in familiarizing themselves with the product. Thanks to him, you can make sure that the product really works, that it corresponds to the description and all technical parameters. Next, the buyer sends money to your card, and you call Business Lines. The block on payment (which means the same ban) is lifted, and the person takes his goods. This is how this defense mechanism works.

As reviews characterizing “Business Lines” show, the “Payment Blocking” status implies the opportunity to conduct a transaction as safely as possible for both the buyer and the seller. The first, in this case, does not acquire a “pig in a poke,” but actually sees his parcel and has the right to even hold it in his hands. The second one does not have to worry about the buyer’s honesty and knows for sure that he will not pick up the parcel without payment. This is where the mutual benefit lies.

However, in addition to laudatory ones, among the reviews about this mechanism one can also find negative comments. For example, there are situations when, for some unknown reason, the “Business Lines” company removes the payment block (which means a unilateral cancellation of this option). In this case, the situation becomes similar to a conspiracy between the person who is the buyer of the goods and the delivery service employee. At least, there is no other way to explain such phenomena (which are described on several sites).

As already noted, in order for the blocking (ban) to be lifted, it is necessary for the sender to confirm the payment made by the recipient. To do this, in turn, he must contact the company and give them verbal confirmation of payment. In fact, you simply inform the operator that you would like to remove the block on the specified cargo (being its sender, which you must also confirm).

Such a message is recorded and then immediately sent directly to the point of issue where this moment the parcel is located. After processing such a message, it is issued to the recipient and the transaction is actually completed.

Many users working with the service ask about what constitutes proof of payment. We answer: for you, as a seller, this will be the display of received funds on the card balance or payment system, in which the calculation is carried out. As for the company that provides transport services, then for her such confirmation is your message about the desire for the lock to be removed from the parcel and given to the recipient.

In fact, you can find out for yourself what status your parcel is currently in. This is done using the same online tracking tool mentioned above. It works very simply: you must indicate the invoice number of your parcel in a special field, after which you will see a complete statement with data about the cargo. The status of the parcel will also be indicated. Sometimes they write like this: the cargo is on the way, “Blocked on payment.” There is nothing wrong with this and you just need to wait a little.

In addition to checking the status, you can perform a lot of other actions on the company’s website. For example, this includes checking the cost of cargo. If you need to send a parcel, simply indicate its parameters in a special calculator. In a second, it will give the result of the approximate cost of sending. This is convenient if you are looking for ways to save on shipping.

If you do not understand anything about how the service works, feel free to ask questions to the support service. She works here in several ways: by phone on hotline(495-755-55-30) or by mail (form feedback Online). There is also a pop-up window for sending messages directly to the online consultant present.

Thus, in terms of supporting its clients, the “Business Lines” company clearly has something to boast about.

The company has more than a hundred representative offices throughout the country (we gave the exact figure above), so users should be able to see interactive map, where the cargo delivery points are located and how to get to them. This is available on the company’s website, where all service offices are broken down by city.

We can only note that the main, central office of the company is located in St. Petersburg at Vnukovskaya, 2. You can contact us here for any complaints or requests.

The user recommendations that we were able to find regarding the company are generally positive. Undoubtedly, there are also negative characteristics about the service (late completion, delays, problems with registration, and much more). But such situations are rare, since the norm is when the service fully fulfills its tasks and provides its client with the highest level of service.

Whatever the disadvantages, more than two million customers have passed through this delivery service. This is an excellent indicator for private company, also in such a difficult economic period.

And since “Business Lines” is indeed one of the market leaders with 15 years of experience, I dare to assume that the company is clearly working on a proven, most effective strategy that contributes to its development.

business lines cash on delivery

Sending cargo by transport company

In chapter Own business To the question Sending cargo by cash on delivery - tell the transport company. given by the author Dantess the best answer is by plane - go broke :)))

Many large shopping malls have such a service... what city are you going to? ? try messenger (gonec.ru), business lines (dellin.ru), baikal service. you need to negotiate directly with the shopping mall branch in the city where the consignee is located... they don’t want to take it on, because this is documentation that is not taken into account by the auto regulations. transport and many other pieces of paper...

The only thing is that when you return the goods, you pay for shipping both ways. Therefore, of course, you must enter into an agreement with TC.

and one more thing - how do you want TC to send you your money? ? There really is no such point; if you ask ordinary managers, they will tell you so, and they will be right. Try talking to your superiors in any company - for the client “everything is possible” :))

Well-known shipping companies have a lot of clients and they just can’t cope: the cargo arrives late, the cargo is often lost, they impose additional services.

Try normal medium-sized companies with good reviews online.

I myself use TC gruzvsrok.ru in words, in the calculator and in the contract the prices are the same and much cheaper than large offices.

I constantly send everything through Stactics. There have never been any problems, everything is always delivered on time and not expensive

All prices are approximately the same, most even have a standard contract, so here you need to focus on discounts and reviews. I transported a small cargo out of 20, I chose 3 companies, only one had a permanent discount for the client of 20%, I recommend in general this transport company operates throughout Russia.

pecom.ru has been working with cash on delivery for a year now, there are more than 100 orders per month. NO complaints!

the commission is only 1.5%, and if you pay by card then 2.5% (meaning payment by card upon receipt)

Polar-bear29. Business Lines offer something like cash on delivery service. Namely.

I register the cargo for St. Petersburg and immediately place a ban on the client receiving it. I inform the client of the receipt number by which he can track the movement of the cargo and warn him about the prohibition of receiving the cargo until the payment is transferred. After 4 days the client calls.

He: I’m ready to receive the cargo, I’m transferring payment.

I receive payment, go to the DL website and remove the ban on receiving the cargo.

He: I received the cargo, thank you all.

Container.. the old fashioned way..

I use Business Lines, it is very convenient and inexpensive.

Attention, TODAY only!

Isden LLC, 2006-2017.

Central Bank exchange rate as of November 25, 2017

1 USD = 58.53 rubles.

1 EUR = 69.33 rubles.

1 GBP = 77.96 rubles.

delivery in Russia And abroad companies EMS, DHL, UPS, SPSR, Pony Express, PEK, SDEK, etc.

Delivery cost calculation

Post, EMS, USPS, etc.

International and regular mail

Russian Post, EMS, US Post (USPS), China Post (China Post), Hong Kong Post (Hongkong Post), England Post (Royal Mail), French Post (La Poste), etc.

and German Post

Good evening! I lost my parcel from ZA*****HK, please help, thank you.

Good afternoon! Tell me what to do in such a situation. The parcel arrived in Russia and was no longer there.

Looking for love, 08.06.2017

Hi all! Just imagine - first one bastard wrote in 2014, now.

In general, you need to be fair. If you wrote about the problem, then be the last one.

Good evening! The parcel was sent on 10.26.17 from St. Petersburg to Velikie Luki.

Payment for services of TC "Business Lines". “Payment blocking” - what does this status mean?

Transport services are one of the most developed areas, which is constantly growing due to increasing demand for it. Judge for yourself: people have always needed services for transporting large items, or even simply for delivering goods over long distances. Not a single online store can refuse to work with a company that specializes in this. The same goes for various restaurants and cafes that send orders to their customers during the lunch hour.

What can I say - ordinary citizens constantly send and receive something using private delivery services, since they work faster and more efficiently than the state structure “Russian Post”. It is because of these factors that such a type of service as delivery exists.

Today we will talk about a company that can rightfully be called one of the market leaders. It has a rich history, vast experience and at the same time provides a wide range of services to its clients. The name of the company to which this article will be devoted is “Business Lines”. We will present reviews about the company, information about the service itself, as well as some information regarding payment for the services of this company in this article.

And we will begin, of course, with the introduction of this business entity. So, as the reviews describing the “Business Lines” company note, the latter began its activities back in 2001. Then the delivery service provided services for the transportation of goods for companies and the delivery of any cargo for individuals.

During this time, the company managed to establish an effective transport and logistics chain, allowing for the delivery of goods in the shortest possible time to any point located in the Russian Federation. In parallel, the company has developed into a real network, which (today) includes more than 120 branches. All of them work with 1,500 settlements in our country, where the client can order delivery of his cargo. Finally, in order for this entire gigantic mechanism to work, the delivery service operates about 4 thousand vehicles of various carrying capacities. Regarding employment, it should be noted that the company has a staff of 20 thousand employees. The numbers are impressive, aren't they?

What does the Business Lines company offer its clients?

First of all, these are any types of delivery. Regardless of who will pay for the goods (the sender or the recipient - there is no difference), the company is ready to carry out air transportation for you, delivery of cargo by trucks, transportation in containers, send a private car, deliver both small-sized and large-sized cargo , and even deliver to another country. This range of services indicates that the company has its own solutions to any client problems. Accordingly, by contacting here, you will be confident that the goods you are about to receive or send will be delivered on time.

In addition, we can talk about optional services. These, in particular, include cargo packaging, its proper storage, registration and other tasks that will one way or another face the client. The Business Lines company will help you fulfill them at the highest level.

Most companies that deliver goods require payment to the client in cash. As a rule, this happens when the goods are sent or when they are received. It all depends on which party is responsible for paying for the goods. In this regard, the company we are characterizing has somewhat succeeded, providing its clients with the opportunity to make an independent choice of payment method. This option has become available in the personal account, which is created individually for each user.

In particular, it displays the history of all orders made by the client. In order to pay for each of them, just click one button (“Pay9rdquo;) and select the payment method convenient for you. These can be, in particular, Visa or MasterCard bank cards.

If you pay for cargo transportation services, your funds will be accepted by the Business Lines company even without the need to contact them in person. This approach makes the service very convenient for the sender, allowing “online9rdquo; control all your cargo.

In fact, these are not all the features of the service that make it more comfortable to use. There is also, for example, functionality for tracking cargo. If, for example, payment for delivery of goods has already been made, you can see in real time where your package is, at what stage of the journey, and how soon it will be delivered to its final destination.

This service is especially useful for the recipient, because he can also make sure that his purchase is really on the way and will arrive within a certain period of time.

For users who sell things on the Internet, there is also another interesting mechanism to protect themselves and provide all the necessary guarantees to their buyer. The Business Lines company calls it “payment blocking”. What does this status mean and how does it work - read on.

We can best explain with a concrete example. Let's say you are selling your mobile phone. You have found a buyer, but, alas, neither he nor you want to make concessions first: he does not want to send money in advance, and you, likewise, do not want to send him a phone. What to do in such a situation? For this purpose, the Business Lines service has a payment blocking, which means it is possible to prohibit the delivery of goods to the recipient until a certain moment.

In our example, it looks like this: you, as the seller, send the phone, but prohibit the company from releasing the product to the buyer. He, in turn, comes to the point where the parcel is received and begins to inspect the goods. Such a “live9rdquo; Probably at least 90% of buyers are interested in familiarizing themselves with the product. Thanks to him, you can make sure that the product really works, that it corresponds to the description and all technical parameters. Next, the buyer sends money to your card, and you call Business Lines. The block on payment (which means the same ban) is lifted, and the person takes his goods. This is how this defense mechanism works.

As reviews characterizing “Business Lines” show, the “Payment Blocking” status implies the opportunity to conduct a transaction as safely as possible for both the buyer and the seller. The first, in this case, does not acquire a “pig in a poke,” but actually sees his parcel and has the right to even hold it in his hands. The second one does not have to worry about the buyer’s honesty and knows for sure that he will not pick up the parcel without payment. This is where the mutual benefit lies.

However, in addition to laudatory ones, among the reviews about this mechanism one can also find negative comments. For example, there are situations when, for some unknown reason, the “Business Lines” company removes the payment block (which means a unilateral cancellation of this option). In this case, the situation becomes similar to a conspiracy between the person who is the buyer of the goods and the delivery service employee. At least, there is no other way to explain such phenomena (which are described on several sites).

As already noted, in order for the blocking (ban) to be lifted, it is necessary for the sender to confirm the payment made by the recipient. To do this, in turn, he must contact the company and give them verbal confirmation of payment. In fact, you simply inform the operator that you would like to remove the block on the specified cargo (being its sender, which you must also confirm).

Such a message is recorded and then immediately sent directly to the point of delivery where the parcel is currently located. After processing such a message, it is issued to the recipient and the transaction is actually completed.

Many users working with the service ask about what constitutes proof of payment. We answer: for you, as a seller, this will be the display of received funds on the balance of the card or payment system in which the payment is made. As for the company that provides transport services, this confirmation for them is your message about your desire for the parcel to be unblocked and released to the recipient.

In fact, you can find out for yourself what status your parcel is currently in. This is done using the same online tracking tool mentioned above. It works very simply: you must indicate the invoice number of your parcel in a special field, after which you will see a complete statement with data about the cargo. The status of the parcel will also be indicated. Sometimes they write like this: the cargo is on the way, “Blocked on payment.” There is nothing wrong with this and you just need to wait a little.

In addition to checking the status, you can perform a lot of other actions on the company’s website. For example, this includes checking the cost of cargo. If you need to send a parcel, simply indicate its parameters in a special calculator. In a second, it will give the result of the approximate cost of sending. This is convenient if you are looking for ways to save on shipping.

If you do not understand anything about how the service works, feel free to ask questions to the support service. She works here in several ways: by phone on the hotline (495-755-55-30) or by mail (feedback form on the website). There is also a pop-up window for sending messages directly to the online consultant present.

Thus, in terms of supporting its clients, the “Business Lines” company clearly has something to boast about.

The company has more than a hundred representative offices throughout the country (we gave the exact figure above), so users should be able to see an interactive map of where cargo pickup points are located and how to get to them. This is available on the company’s website, where all service offices are broken down by city.

We can only note that the main, central office of the company is located in St. Petersburg at Vnukovskaya, 2. You can contact us here for any complaints or requests.

The user recommendations that we were able to find regarding the company are generally positive. Undoubtedly, there are also negative characteristics about the service (late completion, delays, problems with registration, and much more). But such situations are rare, since the norm is when the service fully fulfills its tasks and provides its client with the highest level of service.

Whatever the disadvantages, more than two million customers have passed through this delivery service. This is an excellent indicator for a private company, even in such a difficult economic period.

And since “Business Lines” is indeed one of the market leaders with 15 years of experience, I dare to assume that the company is clearly working on a proven, most effective strategy that contributes to its development.

questionable service. the seller will not remove the lock after receiving the money and will return the goods back to him for resale))

Attention - this is an article about our partner. The contacts listed on our website do not apply to partner contacts. To see partner contacts -

1. To receive the cargo you need to know the TTN number. We inform you of this number by e-mail immediately after sending the goods.

2. If the delivery service is ordered only between the terminals of the transport company (between branches, and not to your door), you need to come to the branch of the transport company in your city to receive the cargo. Before going to the transport company, make sure that the cargo has arrived and has been paid for by the Sender (if the payer for the cargo is the Sender). To do this, wait for a call from the transport company operator or contact the transport company yourself. To find out the number at which you can call the transport company, go to the transport company’s website and in the “Terminal Addresses” section, select your city (your branch).

You can also find out the location of the cargo on the transport company’s website. To do this, you need to open the “Cargo Delivery Status” tab on the main page of the Business Lines website http://www.dellin.ru and enter the TTN number in the “Cargo Delivery Status” window (you can also get to the “Cargo Delivery Status” window using this link : http://www.dellin.ru/tracker/). We inform you of the TTN number in writing to your email immediately upon dispatch of the goods.

Attention! The cargo may travel along the route through several branches of the transport company, so if you see that the cargo has not arrived in your city, this may mean that the cargo is at an intermediate point and has not yet arrived at its destination.

3. Find out from the operator of the transport company - “how exactly is the name of the Recipient indicated?” If there are typos in the name or abbreviations that do not correspond to your name, please notify us and we will send a letter to the transport company about the change of consignee and indicate the correct name. If you do not have such a letter, you will not be given the cargo.

4. To receive the cargo by a legal entity, a power of attorney issued on behalf of the recipient is required; for an individual, a passport is required. In case of receiving the cargo for individual by a third party - a notarized power of attorney is required.

Attention! In case of receiving the goods for legal entity The head of the company - the Manager must provide to the transport company, in addition to an identification document (passport), a power of attorney (even if written out by the Manager for himself) or an order for the appointment of the Manager.

5. Delivery payment:

Delivery of cargo can be paid by both the Sender and the Recipient of the cargo. Moreover, the transport company does not wait to receive payment for its delivery services - but transports the cargo between its terminals (branches) immediately upon receipt of the cargo from the Sender. Therefore, if the cargo has arrived, and the payer for the services of the transport company is the Sender, check with the transport company whether payment has been received? Without payment for transportation services, the cargo will not be delivered to you.

In the event that the payer for the services of the transport company is the Recipient of the cargo, the transport company independently contacts the Recipient and sends the Recipient an invoice for payment. You can make a payment by bank transfer by invoice or in cash at the transport company's cash desk upon receipt of the cargo.

6. If you require delivery to your location (“to the door”), and the sender has ordered delivery only to the terminal of the transport company (branch in your city), you can independently request from the transport company additional service- "Delivery to the door." To do this, contact the branch of the transport company in your city (link to branches: http://www.dellin.ru/cities/?mode=cities) by phone or email and order the service you require.

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