How to temporarily or permanently disable a Rostelecom landline phone. How to turn off Rostelecom's home phone without a personal visit to the office How to return the old tariff

If you decide to say goodbye to the device that has been accompanying you for a long time, First of all, it is worth understanding that the refusal to pay for the service is not its disabling.

In such a situation, you run the risk of issuing a large amount of debt as a result, which will grow over the time until you use the device.

How to turn off a Rostelecom landline phone? For a specific disconnect it is necessary to resolve this issue directly with the operator of the company. How to disable online? Alas, this function is not provided in the personal account on the site.

To carry out this process, it is first necessary to write an application for disconnection, which is given to the manager at the office, or sent by registered mail to the destination.

What is needed for the procedure?

When disconnecting communication from Rostelecom, it is worth understanding that that you run the risk of turning off the Internet and television along with the landline phone, therefore, this issue must be carefully discussed with the specialists of the communication department. Shutdown usually occurs for the following reasons:

if you wish to terminate the contract for receiving services from the company;
if you want to block the number for a certain specific period of time.

If you block the service, you always have the right to resume using the stationary device at any convenient time.

Blocking does not require a special visit to the sales office, filing an application, which is necessary in case of a complete shutdown. This can be done by simply calling the operator, who will fulfill your request in a matter of minutes.

Unblocking the line will also not make it difficult for you, this process will also be available in the call mode to the operator of Rostelecom. At the same time, it is worth knowing that blocking the line is paid, but the amount will be the most minimal, symbolic.

It is important to understand that before disconnecting communication services it is necessary to pay off all debts to Rostelecom, to avoid unexpected debts in the future.

How to terminate the contract with Rostelecom permanently

If you want to terminate the communication agreement with the company once and for all, in this case you need to find an agreement that allows you to use the communication at home.

But quite often this is not an easy action, because. the contract was drawn up quite a long time ago and could simply be lost. What to do in such a situation? To begin with, it is worth remembering in whose name it was concluded, because only the person who concluded the contract has the right to terminate it.

Therefore, if the document was drawn up for one of your relatives, then it is they who must visit the Rostelecom office and write the necessary application to refuse telephone communication services.

Finished the application should be taken to the main office of the company, to the reception department with various questions. An application indicating that you wish to terminate the contract from a specific date must be handed to the office manager.

If for any reason you cannot visit the branch of the company, there is another option for terminating the contract. In this case, you may carry out the process by sending a registered letter by mail to the address of the company.

The following papers must also be enclosed in the finished formulated letter:

the text of the application, which must be written in a free form, while it must clearly state the specific goal of refusing the communication service;
a photocopy of the passport;
a photocopy of the contract drawn up upon connection;
a photocopy of the power of attorney, if your actions represent the interests of others.

When making an application don't forget to include your contact details, necessary for communication in case of any kind of questions.

It is important to remember that in case of a complete refusal, you must fulfill some conditions:

at the time of refusal, your personal account should not have the slightest debt for communications, the Internet, television;
when deciding to cancel home communication, it is not enough to simply refuse payment, this will not be considered a disconnection. In this case, the debt for telephone communication will grow every month. That is why it is very important to contact the operator of the company to solve this problem.

Can I turn off my home phone and leave the Internet in Rostelecom? You can lose the Internet if you refuse a landline phone, so you should discuss all the details and nuances directly with the company manager.

Required documents

To completely terminate the contract for communication services, Rostelecom will need the following documents:

Your ID card.
document for an apartment.
Contract for receiving services from Rostelecom.
Payment receipts.

To terminate the agreement with the company, you need to contact their main office directly. Provided that the document was drawn up in your name, other documents are not needed except for a passport.

If you are not a homeowner, then you will need a paper proving your ownership of the apartment. If the living space was inherited from a deceased relative, in this case it is necessary to provide a copy of the death certificate of the owner.

When you come to the office to write an application for disconnection, You will be asked about the reason for the refusal without fail. You have the right to announce any reason, the most common are the following:

lack of funds to pay;
moving to another place of residence;
refusal for the uselessness of this service.

After listening to your reason for refusal, be sure to offer to reconnect to a more favorable tariff with a minimum payment. You have the right to choose to agree to a new tariff or to abandon the phone forever.

In case of refusal, you will have to pay for calls and communication services for the last time of use, this can be done in the same office.

How to write an application or letter

In case of refusal of the device, it is necessary to draw up an application for disconnection or a letter that will be sent to the office by custom type. This document is quite easy to compile, most often it is made in free form, subject to certain rules and conditions.

Information to be included in the text of the application or letter:

your full name, address where the number is registered;
passport details of the person in whose name the agreement was concluded;
phone number to be disconnected;
connection contract number;
date, which will be considered the starting exact shutdown.

Also, the application must contain information about your contact information necessary for further contacts with you. The manager of the company will contact you by phone and agree on the date and time, when it is convenient to meet the wizard to remove the telephone line connection point.

If you are dealing with this issue not on your own behalf, but represent someone else's interests, you will definitely need a power of attorney to perform these actions.

Today, a landline phone is no longer of any value. You can call relatives, friends or colleagues from a mobile that everyone has. Also in the modern world, Internet communication is gaining popularity. It allows you to call a person from anywhere without paying for traffic and see him during the call. The only downside is the constant internet connection. That is why the landline phone is out of our daily lives. Think about it: when was the last time you used it? Probably a very long time ago. This question is being asked by a lot of people now and they end up trying to turn off the phone.

Turn off your home phone

First you need to find the contract that you signed with the company for telephone services. Did you find it? Alright, let's move on to the next item. Try to read the contract carefully. It should say how to turn off the phone, what is needed for this and where to go. As a rule, the contract specifies under what circumstances the company can disconnect the home phone.

On the operator's official website, find the consultant's number, which you should contact before you go to the office. Find out from him how the disconnection is made, how long the company can terminate the contract and what you need to do to do this.

Before you go to the office, pay your home phone bill, if you have one, and keep the receipt.

If all the requirements are met, you can contact the company, a telecommunications services marketing specialist. In the application, indicate the reason for the refusal, attach an agreement and a receipt for payment for services.

That's all. It remains only to wait for a decision. As a rule, it arrives within a few days, it depends on the operator. If you are denied, contact the firm to find out the reason and resolve all disputes.

Now you know how to turn off your home phone, but what will happen to the Internet? It will automatically turn off, of course, if you use a combined tariff. Before turning off the landline phone, sign an agreement with another Internet provider or switch to another tariff.

Remember that before turning off the landline phone, you must carefully study the contract. So consultants will not be able to mislead you, and you will quickly find out the answers to your questions. The consultant will be able to understand you faster, so you will spend less time terminating the contract.

Turn off the landline phone "Rostelecom"

How to turn off the Rostelecom home phone? To do this is quite simple. As we have already found out, it is necessary to find a contract, study it, pay the debt and contact the company. You need to take the contract, receipt and passport with you. In the office of the manager you will write a statement.

If you are unable to come to the company, send a registered letter. It is necessary to attach a form to it, which can be downloaded from the official website. The answer should come within a week to your return address.

How to disconnect Rostelecom's home phone via the Internet? Today, the Internet is available in almost any home, and it would be very convenient if the operator took care of its users and allowed them to terminate the contract without leaving home. Let's see if this is possible.

Is it possible to turn off the landline telephone "Rostelecom" via the Internet?

How to disconnect Rostelecom's home phone via the Internet? Unfortunately, this is not possible. To connect the services of this operator, you just need to go to the site and write an application. There was no provision for such a possibility to disable services. How to turn off the Rostelecom home phone? Today, in order to refuse the services of this operator, you need a personal presence or sending a registered letter.

How to turn off MGTS home phone?

Moscow is a city where many people are connected to MGTS. If you are going to disconnect from the selected operator, then you should adhere to the following algorithm:

Find the contract and study all the points.
Go to the official site. On it, find the operator's phone number and the address of the service center.
First, contact the operator and find out how the shutdown will take place, what you need to bring with you.
After that, you can go to the office, where you will need to write an application to turn off the landline phone.

That's all. It remains only to wait until the application is approved. If you have recently connected these services, then most likely you have installed an optical modem, which legally belongs to the company. After disconnecting the home phone, you must wait for the master to pick it up.

So you learned how to turn off the MGTS home phone. Moscow is a huge city with a large number of offices of this company. Shutdown is fairly quick and easy.

How to turn off the home phone MGTS (Moscow) for a while?

To temporarily turn off a landline phone, you must contact the office with a passport, where you will write an application to suspend the tariff. This service will be free of charge. If you decide to turn off your home phone for a few months, then it might pay off. It is not necessary to turn off the landline telephone for several weeks. Otherwise, you won't save.

To temporarily turn off a landline phone, you need to pay 300 rubles. In this case, you will be temporarily blocked, but not disconnected from the telephone line. It is because of this that every month it will be necessary to pay 205 rubles. You can resume services any day for free.

Turning off the MGTS landline phone for the vacation period

How to turn off the home phone MGTS (Moscow) for the duration of the vacation? As we have already found out, the company provides the possibility of temporary blocking, but it turns out to be quite expensive. It is not advisable to turn off the phone during the holidays, as you can only lose money. How can we reduce the cost of landline phone services?

You can apply to MGTS until the 20th day of the current month with an application and a passport for transferring to a new tariff. As a rule, they consider such applications quite quickly and connect a new tariff from the first day of the next month. You can switch to the cheapest tariff for a month. The change is free of charge.

How to return the old tariff

Returning the old tariff plan is quite simple, although the transition is carried out in different ways:

When switching from a time-based to a fixed tariff, you can simply call the hotline and select the desired tariff plan. It will connect on the first day of the next month.
When switching from a time-based to a combined tariff, you must come to the office before the 20th day of the current month and write an application for changing the tariff plan.

Conclusion

Now you know how to turn off your home phone. Different operators work on the same principle. First you need to find and study the contract. Then you should call the consultant and find out the answers to all your questions. Only after that you need to go to the office and write an application to turn off the landline phone. Of course, these are fairly simple steps that everyone can handle, but there are times when the shutdown is denied. If you have such a situation, you need to go to the office, find out the reason and solve the problem.

How to turn off your home phone on different operators? Only consultants can accurately answer this question. Everywhere there are pitfalls that must be overcome. In one company, you need to go to the office or fill out a registered letter, in another, you can simply go to the site and leave a request.

Before you turn off your landline phone, you need to understand the possible consequences of such an action and decide when and how best to do it.

Benefits of having a landline at home

1) Hello, who is home?

A landline phone is an easy way to make sure a person is at home. Call if the phone is picked up - it means at home.

2) About communication stability

A landline phone usually works when there are problems with mobile communications. For example, it used to be before the New Year, when everyone called on a mobile phone and congratulated each other on New Year's holidays. Now, in my opinion, there is no such problem: either there are fewer calls, or mobile operators somehow technically solved the issue with increased load.

Although a landline phone does not always work well. Now many landlines are voluntarily / forcibly transferred to fiber optics, and here not everything is as smooth with communication as we would like.

3) Communication with people

Not everyone can/want to use mobile phones: some do not know how, and some consider them harmful and do not use them as a matter of principle. In this situation, to communicate with the outside world, a landline phone is indispensable.

4) Internet and television to boot

Now, along with a landline telephone, Internet and television often come in one set. Therefore, when you turn off the phone, the Internet and TV can also be turned off at the same time.

Cons of a landline phone

1) Payment for providing communication

The main disadvantage is the subscription fee, more precisely, the mandatory monthly payment, regardless of whether you use the phone or not. You can, of course, pay for some period in advance, but, alas, you can’t do without paying for the use of a telephone line.

At the same time, with mobile communications, this is easier: you can choose a tariff when you pay only for actually made calls. Moreover, there are tariffs when subscribers of one mobile operator can communicate with each other practically free of charge. It's that sweet moment when the competition between phone providers is good for the common people.

2) About the repair and rental of equipment

A landline phone has cables that, for example, neighbors can damage at the most inopportune moment for you. Then you need to call the master to fix and restore the connection. With mobile communications, this problem does not exist.

If the phone is connected via fiber, then, alas, this modern technology may also “want” to be repaired, that is, it may suddenly stop working for unknown reasons.

Fiber optic equipment can be rented. For example, when transferring to such a connection, Rostelecom provides it to its customers for free, but it may break down. A breakdown occurs, for example, if the power supply for the fiber optic fails. Replacing the unit is free, but before that you need to call the wizard, diagnose the equipment, and fix the problem.

By the way, if a decision is made to abandon a landline phone, then the free equipment will need to be dismantled and returned to Rostelecom in order to terminate your service agreement. You can do this yourself, or you will need to call the master, wait for him to come so that he can remove the equipment.

Before turning off

It is important to understand that after disconnection, the home phone number "leaves" to another client, it will not be possible to return it.

If a person changes his mind and after a while decides to reconnect the phone at home, then:

it is necessary to conclude a new agreement with Rostelecom;
the number will be different;
such a service is paid, which is paid as the connection of a new phone.

Is it possible to disconnect a landline phone via the Internet

After weighing the pros or cons, there are users who make the appropriate decision, and then look for information on how to turn off the landline phone.

At the same time, they are sure that the procedure for disconnecting a home phone can be done via the Internet.

Disconnecting a landline phone only via the Internet is unlikely to succeed. True, you can submit an online application, after some time you will be contacted in order to clarify the reasons for such a decision.

To apply online, it is advisable to register on the Rostelecom website. Then you will have a personal account in Rostelecom.

Read more about registration, paying for the phone in your personal account of Rostelecom.

You can also apply on the site to receive paper invoices from Rostelecom to your email.

Having entered your personal account in Rostelecom, we go down to the basement and there we click on the “Feedback” option:

1 in fig. 1 - option "Feedback",
2 - History of requests for feedback,
3 - My applications.

If the application is submitted through a personal account, then a Rostelecom employee can quickly identify the person who applied, in particular, check his debts and other nuances. I dare to suggest that this speeds up the processing of your application.

By clicking on the blue banner “Write to us” (Fig. 1), you can “chat”, that is, chat online with a Rostelecom employee.

If there is no personal account on the Rostelecom website and there is no desire to create it, then you can write an application by e-mail:

How to turn off the phone temporarily

Telephone companies (Rostelecom, in particular) have the ability to turn off the phone for several months, and then the client can continue to use it as usual. This can save you money on subscription fees. To do this, just make a phone call, however, I don’t know how this happens in practice.

Or you can go to the telephone company and submit a written application from the person who entered into an agreement with the company or by notarized power of attorney from him.

Procedure to turn off the phone completely

This can be done by the person who entered into an agreement to connect a landline phone. Or someone else who has a notarized power of attorney from the person who put his signature under such an agreement.

It is advisable to have a contract for connecting a home phone with you,
You need a passport to prove your identity.

Next, with a passport and an agreement, you need to go to the office of the telephone company, which services the phone and sends monthly receipts for payment. Here you fill out an application to turn off the phone, in which you must specify the phone number to contact you. The application is considered, they contact you and arrange for a telephone master to come to you so that he turns off and picks up the equipment, if any.

Sometimes "old" telephone numbers are transferred to modern fiber optics, while expensive equipment is installed free of charge. If you refuse the phone, this equipment must be returned.

When the master turns off the phone and takes away the equipment, then the phone will be turned off in the company, after which it will no longer be possible to pay for it.

You can send documents to turn off the Rostelecom phone by mail. Attached to the letter

an application in any form to terminate the contract, in which indicate the date of the proposed termination;
a copy of the contract for the provision of communication services (if any);
a copy of the passport;
a copy of the power of attorney (if you are not acting on your own behalf).

It would be a mistake to assume that you can stop paying for the phone immediately after the moment the application was written and left with the telephone company. For after the application, before the arrival of the master, the phone still continues to function, so you can talk a lot over a long-distance or international connection, but in the end it is subject to payment.

Disabling the phone is possible only if there are no outstanding payments.

Landline and mobile phone at the same time

There is a landline phone where you can insert a SIM card. In fact, this is a mobile connection, but outwardly it looks like a regular home, landline phone with buttons. In such a phone, you can insert a SIM card of any mobile operator. It connects to a 220V outlet through a charger, and it does not need a wire in Rostelecom, it works through a SIM card.

Since the end of 2016, Rostelecom has been using a SIM card from the Tele2 mobile operator. Accordingly, where Tele2 exists, Rostelecom's customers (that is, those who already use the services) can take advantage of this opportunity.

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The request "how to turn off Rostelecom's home phone" is not uncommon in search engines. It would seem that the answer is simple: you need to come with a statement to the company's office. However, there may be some difficulties here - let's try to figure them out.

Disabling Rostelecom services - temporarily and permanently

Now mobile communications are quite developed, due to which the use of a wired telephone seems to be an excess for some subscribers. That is why many of the users are asking to turn off Rostelecom's home phone.

Shutdown is now possible in two ways:

with the complete termination of the contract;
with temporary blocking of services.

The latter option assumes that the subscriber remains a user of the system, but services are not provided to him at his own request. This method allows you to save money on the subscription fee: in case of voluntary blocking, the fee for the technical ability to connect back is purely symbolic, and the blocking time is not limited. To use this method, you just need to call the company. To connect back, just a call is also enough.

How to terminate the contract with Rostelecom permanently

However, let's say that you decide to completely abandon the services of Rostelecom. How to turn off Rostelecom's home phone in this case?

First you need to find a contract for the provision of communication services. This can be difficult: many contracts for the installation of a wired (or, as it is also called, landline) telephone were concluded long before the spread of mass and relatively cheap cellular communications.

Don't know your rights?

If the contract could not be found, try to at least remember on whose behalf it was concluded. The fact is that only one of its parties can terminate the contract. If this is you, there are no problems, but if the contract was concluded with one of your relatives, then it will be he who will have to write the application (or you will need a power of attorney on his behalf).

With an application (and, if necessary, a power of attorney), you must contact the Rostelecom office where citizens are received. There you need to hand over to the company's employees a statement with a request to terminate the contract from a certain date. If you are embarrassed by the need to go somewhere, the application can be sent by registered mail with notification. In this case, the letter will need to include:

an application - of any form, but with a clearly articulated desire to terminate the contract and an indication of the date of the proposed termination;
a copy of the passport;
a copy of the contract for the provision of communication services (if any);
a copy of the power of attorney (if you are not acting on your own behalf).

In the application, it is highly desirable to indicate your contact phone number - the company's employees will contact you and specify the date when their masters can come to you and physically remove the connection points.

Also, if you are looking for a way to turn off Rostelecom's home phone, you should remember the two conditions that this company sets to its subscribers in this case:

All bills for previously rendered communication services (telephone, Internet, cable TV) must be paid by the time of application.
The application for termination is not a reason for refusing to pay - otherwise, the subscriber can only lose access to services, while the payment debt will continue to grow.

Also, don't forget about the Internet: in some cases, it is still connected through the phone line, and if you give up your phone, you will lose access to it too.

How to disable Rostelecom Internet

In the event that you use the services of Rostelecom as an Internet provider, the disconnection procedure will be exactly the same as described above. In the same way, you can either voluntarily block the service for yourself for a while, or refuse it forever.

And in the same way, if you wondered how to turn off the Internet of Rostelecom forever, you will need to apply with a written application to the company. In addition, you will need to provide employees of the company with access to the equipment installed by it so that they can dismantle it.