How to organize a personal account in Rostelecom. Rostelecom personal account. How to add a new ID

Self-service tools provided by service providers help manage telephony, internet, and home television. One of these tools is the personal account of Rostelecom. This is a convenient online service management system, without going to service offices. The subscriber's personal account is provided to users free of charge. To get started, you need to register an account.

All actions are performed at lk.rt.ru - here are the authorization and registration forms. The old versions of the LC operating in some regions are gradually being turned off, as they do not meet the current needs of the provider and users. If it was possible to enter the old personal accounts by the contract number, now you need to register with your personal data.

To create an account for individuals, follow these steps:

Go to the registration page;
Enter your email address or mobile phone number in the form;
Come up with a strong password that meets the requirements of the system;
Select a service region.

Click on the "Continue" button and complete the registration process. For example, when specifying an e-mail, you must follow the link from the confirmation letter. Immediately after that, you will be taken to the personal account of an individual.

You can log into your personal account using your social media accounts. To do this, you need to enter the settings of the Rostelecom personal account, in the "Link to social networks" section. Link your account to Yandex, Mail.ru, Odnoklassniki, Google+ or Vkontakte - now you don't have to remember your personal account password. For convenient access to the self-service system, use Rostelecom's social network applications - links to them are affixed in your personal account.

If during the registration process you indicated your mobile phone, log in using your phone number, indicating it in full international format (with +7).

Authorization of personal accounts

The next task is to link the personal account of the desired service. In the old personal accounts, this was not required, the binding under the contract worked there. To begin with, we will tie the home Internet - you need to authorize a personal account in your personal account. Click on the "Link a personal account" button, specify the region and account number. After finding the account, enter your login and password for accessing the Internet and confirm your intentions.

In the same way, we are trying to connect Rostelecom's digital television to our personal account. Select a service, enter the TV account number, enter the service login and confirm your intentions. In the same way, link your home phone (if any) and Rostelecom's mobile phone number (if you use this service). Registration by personal account number will take you just a few minutes.

Do not forget to fully set up the service for work by filling in personal information - full name, home address, phone number.

How to use

It only takes a few minutes to get ready to work with the LC.
The first step is to register and activate a single personal account of Rostelecom.
The second step is to add invoices to "My Services" (displayed on the main page of the service).
The third step is directly working with services.

A personal account on the Rostelecom website opens up the following opportunities:

Payment for all linked services by bank cards, Yandex.Money, Webmoney and other methods. For more convenient payment, set up auto payment;
Independent disconnection / connection of services;
Independent change of the tariff plan at Rostelecom online;
Viewing detailed information on consumed services;
Participation in the bonus program of Rostelecom.

A personal account is a convenient and modern self-service tool. If you are still working in the old system and logging in using your personal account number, register in the new personal account. It is more convenient to work.

On the website of the Rostelecom company there is a convenient service "Personal account". At the address LK.RT.ru, the operator's subscribers have all the possibilities for setting up and managing services, their control, for replenishing and checking their accounts. Of course, it’s rather unpleasant when you can’t get into the “Personal Account” for a simple reason - no matter how hard you try, but you can’t remember your password or login. There is no reason to be sad, because there is a way out!

If you cannot get into your Personal Account because you are not registered and there are no data for authorization, in order to get a password, you just need to go through this registration procedure.

If you are already registered with Rostelecom, you know your login, the e-mail address specified during registration, password recovery will take no more than a couple of minutes in this case.

The procedure for obtaining a password is as follows:

Go to the personal account page of the LK.RT.ru website;
Click the "Remember password" button (it is located under the "Login" button);
Automatically go to the "Password recovery" page. Here enter the email address specified during registration and click the "Restore" option;
Check your mail, where within a few minutes you should receive an email from the support service. It contains detailed information on how to restore access to the personal account management system.

In the process of password recovery, you can recover and remember the login itself. To do this, click on the link with the text "To continue the password recovery procedure, follow the link" and on the proposed page for changing the password, your username in your personal account will be displayed.

If the password is not recovered?

In the event of some kind of failure, an emergency situation in which the specified password and login recovery procedure does not work, you can resort to one of the alternative methods:

Method number 1

Register a new account;
Add to it the services you need - a mobile phone, a landline phone, Internet services, IP television.

This method is the easiest and fastest.

Method number 2

Call 24/7 customer support. Single phone number in Russia: 8 800 100 08 00. In some regions of the Russian Federation, the number 8 800 300 18 00 and the short number 11803 are also available;
Waiting for a connection with the operator, explain your problem. In online mode, the manager will prompt you with the information you need and help you find a way to restore access.

Method number 3

At the bottom of the LK.RT.ru page, find the "Feedback" link. Walk on it;
Write a request to the customer support service by carefully filling out the contact form that appears. Specify the most complete information about yourself and describe the problem in detail;
Your request should be answered within the next 2-3 business days.

Today, Rostelecom is the leading provider in Russia, providing its customers with Internet access, digital and interactive TV connections, as well as home and mobile telephone services.

Such a rich list of available services implies the need to monitor each of them. And in order to optimize the time spent, and the forces of users, the company's specialists decided to create a single personal account. And now the service is available for visiting on the official website of the company rt.ru.

How to get to the service page

There are several ways to get to the login page of the service. The first one looks like this:

Open a web browser.
Write in the address bar lk.rt.ru.
Press "Enter".
You will be automatically transferred to the main login page and to your Rostelecom personal account.

Another method involves a gradual transition to the desired page:

Open the official website of the company, which is located, as we have already said, at rt.ru.
Select the actual region that matches your location.
Find the link with the name "Personal Account", located in the upper right part of the resource, and click on it.
You have reached the main login page of the service.
If you already have access to the service, you only need to enter the correct login/password pair and click on the "Login" button to log in. If you have not used the system before, you need to register in it.

So we got to the list of necessary actions for registering in the system of a single personal account. And it looks like this:

On the login page, click "Create a single personal account."
On the page that opens, you will see a form for filling in the data. You need to enter in it:

A unique login that has not yet been registered in the system. If the entered login matches the existing one, the system will display an appropriate error message for you;
A strong password that includes at least nine characters;
Password repetition to confirm the correctness of the entered data.

After filling in all the windows, you must click on the "Next" button, highlighted in blue.
On the next page, you will again see a form for filling in the data. This time, enter:

Surname;
Surname;
Date of birth in three drop-down lists (day, month and year);
Region (select the current location from the drop-down menu).

After filling out the form, click on "Next" again.
The next window also includes several fields to fill out, as well as other items:

Enter your email address;
Enter a contact phone number;
Choose the best method for confirming the registration procedure in the service;
Agree to the terms of the company.

After filling in all the points, click on the "Register" button.
Wait for the information to confirm the registration to your phone or mailbox (depending on the choice you made earlier).
Confirm registration.
Congratulations! You have successfully registered.

After completing the registration, you will be able to authenticate in your personal account on the page kabinet.rt.ru or lk.rt.ru. In the system interface itself, you can add already connected services from the company or order their connection in your city.

As you can see, the registration procedure is extremely simple, and if you, as a client of the provider, have not yet created a personal page on the Rostelecom website, we recommend that you address this issue now.

The implementation of a personal online office from Rostelecom for all regions, which is called ELK - has been completed. It will be possible to enter such an office around the clock and use the services provided by the company.

With the help of the "Personal Account" service, Rostelecom subscribers can manage their services and accounts at any time and anywhere, as well as control and not contact the company's offices. To use the provided service, you need to register on the company's website and get a Unified Personal Account in order to work in it.

How to register a personal account of Rostelecom?

This procedure is elementary and takes a small number of steps. As soon as registration is completed, you will enter your personal account and from it you will get access to the management of Rostelecom's communication services

Once on the site, in the upper right corner of the start page, find the "Register" button.
Go to the registration page using a direct or affiliate link. Come up with a name (login), under it you will register and enter your Personal Account. It is important that the new login you select does not match the logins for accessing your other resources. Type your login in the given field and remember, or better yet, write it down so that you can use the services of Rostelecom later.
Create a password that should consist of six or more alphanumeric characters (Latin characters and numbers). This password must be entered when entering the "Personal Account" along with the login. To verify the password, you must type it again in the field below. If the password does not match in these fields, it must be re-entered in both fields. When the password in both fields matches, press the blue button and proceed to the next step of registration.
If all the lines of the provided form are filled out correctly, then the "Next" button will become active. Here you fill in your personal data (last name, first name, patronymic, region, date of birth). Don't forget to include your contact details: email address, phone number, . Don't forget to read the user agreement. If everything is clear and you agree with its points, put a bird in the box and click on the "Register" icon.

This was the last stage of registration in Rostelecom's personal account and it must be remembered that you can return to the previous stage at any place and correct the erroneously entered data.

For those who have difficulties with registration, on the official website of the company at the top right there is a button for viewing video instructions - how to register an account in your personal account.

To check the e-mail address entered during registration and verify the new user of the system, an email with a link is sent to the e-mail box. Clicking on it will activate your account.

Personal account Rostelecom - main features

After logging in to the Rostelecom Internet resource, entering your login and password correctly, you can start working in the Unified Personal Account. You can also log in to the site using social networks by clicking the appropriate icon at the bottom of the page and entering your login and password.

With the help of Rostelecom's personal account, you can:

order the necessary services;
manage options and tariff plan;
transfer money from one personal account to another;
pay the bill with electronic money (WebMoney, Yandex Money) or with a Rostelecom payment card. Funds are credited to the user's personal account instantly and without commission.

Rostelecom is the largest telecommunications company operating in the Russian Federation, providing consumers with access to the Internet at home, in the company's offices and corporate clients, telephony, mobile communications and television.

Information technology allows you to manage your accounts and data packages using personal online cabinets, thanks to which access is possible at a convenient time. Clients no longer need to come to the company's offices to obtain information and additional data, to spend time on this.

Personal Area

The most convenient way to track the status and status of the provided telecommunication services is to have access to the personal account lk.rt.ru using a mobile phone or a personal computer. To do this, you need to register in your Rostelecom personal account on the website www.rt.ru.

A personal account allows you to carry out the following types of operations:

Connecting or disconnecting data packages online at a convenient time;
Replacement of tariff plans;
Payment for connected data packages with the ability to set up auto payment;
Participation in the loyalty program and exchange of points for Rostelecom services;
Payment by bank card without commissions of accounts, obtaining reliable information on them;
Obtaining up-to-date tariffs, promotions, information and company news.

For payment via the Internet, any Visa and MasterCard, Maestro, Mir cards are accepted.

Registration and authorization

The registration process begins with a visit to the company's official website at www.lk.rt.ru. In the opened window of a single personal account, the registration and login function is available.

At the bottom of the window, the link "Create a Unified Personal Account" is highlighted in blue. After clicking on it, a short registration form is available. Here you need to specify a mobile phone number for communication, an e-mail address, indicate the region for providing data packages, and come up with a password. It is recommended to record these data, they will be useful for further login into your account.

Important! The password must contain at least nine characters, Latin letters of different registers, including numbers.

You can register and log in using pre-authorized social networks - Instagram, Facebook, Twitter, Flickr, YouTube, VKontakte, Odnoklassniki. This will help customers not to remember a lot of passwords to successfully complete the identification process, as well as simplify the scheme for gaining access to the account. Registration is available to an individual for individual use, as well as legal entities for business. Account for business is registered in the same way as for individuals, however, to select, click on the "Personal account for business" tab.

Important! The login and password from a personal account are not suitable when gaining access to interactive television, the Internet, and other services.

If during the registration process an e-mail address was specified as a login, then the activation of the created account occurs by clicking on the link received in the e-mail.

If at the time of registration a phone number was indicated, then activation is possible after receiving an SMS code, which is valid for only 5 minutes. The whole process can be completed at this stage, or you can link the account to the personal account of Rostelecom after the conclusion of service agreements.

Important! Carefully choose the region of residence, because the number of connected services and tariff plans for them depend on the region.

If the personal account was linked to a personal account in Rostelecom, then entry is possible by entering a personal account as a login. If such a procedure was not performed immediately, it will be available later in the settings.

The personal account is provided to the client together with the concluded contract. If the contract has been lost or damaged, and there is no way to enter or read it correctly, it is recommended to contact the company's consultants, where personal data and the address for providing data will be requested to identify the client.

Also, the personal account number is indicated in the information tab in personal access. It is enough to pass authorization, all information on the account is provided for use.

It is recommended to make changes in time when changing the phone number, region of residence, e-mail address in order to avoid misunderstandings on the part of the company and notify customers in time about promotions, changes in their connections.

Old version of personal account

For consumers who previously used the old version of the login, access is limited to some regions of Russia. However, if the old version is more convenient, familiar to use, then the entrance is possible according to the following scheme:

We open the official page of the organization using the browser;
We select the region in the upper right corner, in the event that the system did not automatically determine it according to the current location or determined it incorrectly;
Under the information about the region, click "Personal Account"

After going to the site, you must click "go to the old version" and, if such an opportunity is provided, the transition will occur automatically. Next, the system will require you to enter a personal account number and a password for the account.

It should be borne in mind that the connection of any data packages through a personal account is free of charge, only the volume of telecommunication services provided is paid directly. Your personal account allows you to control your access. Using the "Applications" tab, it is possible to track the status of previously submitted or desired tariffs.

Any information that is important to the client is highlighted in the "Notifications" tab. The company notifies customers about the expiration of validity or payment, notification of scheduled maintenance work on a dedicated line, account status, and much more.

mobile version

It is possible to use a mobile application to create a Rostelecom account, as well as carry out transactions using a tablet or phone. For this you need:

Download, install the My Rostelecom application on your gadget using the Play Market or AppStore;
Launch the application;
Start the registration process by pressing the button at the bottom of the "Register" screen (registration, authorization is identical to the computer version).

If, for technical reasons, logging in or creating an account is not possible, you need to contact a call center specialist for help at the hotline number 8 800 100-08-00, online support is available on the Rostelecom website.

Through your personal account, it is convenient to watch video clips, which fully show instructions for connecting services, payments, registration, linking personal accounts, etc. The video is available on the official website of rt.ru in the “Instructions” menu.

The personal account kabinet.rt.ru, in addition to the basic functions, allows you to collect analytical data on the operation of the service, as well as check the speed at which connected data packages are provided. To do this, go to the "Help" section in a single account. In the "Home Internet" tab, select the "Measure speed" service.

Password recovery

One of the most common access problems is password loss. To restore it, you need to go to the login form, register using a single personal account. Then select "Forgot your password?".

Recovery requires entering the phone number that was specified during registration, or an email address. Contact data allows you to identify the user. An SMS with an entry code to a single account will be delivered to the specified phone number. After resetting the password, the system will prompt you to create a new password, taking into account the current requirements.

It is required to wait for notification of a successful password change, access restoration.

The main functions available for customization:

Personal Information;
Security;
Notifications;
Activity log.

It is convenient to pay for already provided or registered services through an account. You must choose a convenient method by which the payment will be made. It should be borne in mind that different services, terminals transfer payment for 2-3 days.

To find out the balance on your Rostelecom personal account, you should use one of the following methods:

Sending a command from a smartphone or mobile phone *102# call button";
Using the call center support phone;
After setting up an answering machine, receiving by the specified phone number is available;
Using the account "My Rostelecom";
Using ATMs or terminals of Sberbank;
In offices, representative offices of the company.

You should also carefully consider the commission that is charged from the user for making a payment.

Rates

The site updates the list of tariff plans that are available for connection at the current time. Up-to-date information, available connections of regional tariffs, promotions are always displayed in personal access to the account. In order to get acquainted with the current offers, you need to go to the tab “Internet”, “Mobile”, “Television” of interest on the page of your personal account. During the selection process, when you hover over the cursor, an additional menu “Tariffs” will become available.

For each region, the type of services provided, the tariffs are different. You should carefully choose data packages for connection, as well as payment for them.

If the tariff scale is difficult or the client cannot choose a tariff, it is necessary to contact the support service, where they will consult for free and help with choosing the best solutions for use.

In addition to existing offers, it is possible to connect / disconnect services on your own. For this, the personal account is equipped with the “Order a service” function.

Next, you need to select whether the customer is a private or corporate client, and click on the appropriate button. The window that opens allows you to select the required service. At the bottom of the screen, you need to fill in the fields with contact information.

After clicking the “Continue” button, the system will automatically transfer the application to the status for consideration.

All applications that were sent from the account will be considered by the organization's operators, who will contact the subscriber to clarify and confirm the information.

Payment

Getting affordable, interesting services is not the only advantage of Rostelecom. For the convenience of customers, online payment of bills and services has been created. You can carry out these types of operations using bank cards through the menu of your personal account. Such payments are safe and secure.

To use the service, you should use the personal page menu to go from the service selection section to “Payment”. After that, select the invoice requiring payment from the drop-down menu, as well as the method of receiving a check after successful payment.

Next, enter the amount of payment for the selected categories, a card with bank details for making payments. You must carefully fill in the fields with card numbers, as errors will return you to re-enter data.

The results of the operations performed are available in the archive of operations, or using a personal account in the personal account line of the service.

A personal account of the Rostelecom company allows you to easily track the status of your Internet account, as well as parallel connected data packages of the company. To connect many, it is enough to go to the menu of services, order them through the site. This will make it possible to stay in touch all the time, uninterruptedly carry out their activities. Simplicity, accessibility, reliability, speed of using personal access allows you to receive the services you need to use and make payments for them without leaving your home. Rostelecom is a comfortable provider that allows you to manage the means of communication in your home or office using an interactive module of a personal account with extended functionality.