Contacts

Outsourcing company as a business. How will you earn money? When is it more rational to refuse a contractor?

It's no secret that when performing many functions at the same time, you cannot be a professional in everything. Each individual company that has a narrow specialization can pay maximum attention to its development and improvement. While additional important functions can be transferred to other companies that specialize in these areas of activity. Such mutual assistance is useful and effective for business development, both individual business entities and the country as a whole. An outsourcing business plan will help beginning entrepreneurs understand the intricacies of doing business in the market.

What is outsourcing and why is it needed?

Outsourcing is the transfer of certain functions to be performed by third parties in order to increase economic indicators activities.

How does outsourcing work? To understand how outsourcing works, you need to imagine this situation in life: a construction company is carrying out a construction project multi-story building turnkey, while full-time specialists will be busy with their direct functional responsibilities, and outsourcing organizations will be entrusted with such functions as performing finishing works, arrangement of the adjacent territory. Benefits for construction company in this case, the advantage is that there will be no need to spend money on hiring new employees, and the quality of services will be guaranteed by specialists in their field.

Types of outsourcing:

  1. Industrial. Transferring an entire production process or a separate part of it to a third-party company.
  2. Business process outsourcing. Transfer of additional processes that are non-core for the customer, but at the same time very important.

Benefits of outsourcing:

  • the opportunity to focus on the development of global areas of activity without wasting time on trifles;
  • increasing quality indicators;
  • the opportunity to save up to 50 percent of costs;
  • increasing the base of partners, and, therefore, potential customers;
  • the ability to prevent errors due to inexperience in non-core areas of activity.

Important. In no case should you transfer to outsourcing companies those functions that are core for the enterprise or organization. In this case, you yourself will raise strong competitors with your own hands and may lose your customers.

Areas of activity of outsourcing companies

In the practice of Western countries, up to 80 percent of secondary functions are transferred to third-party organizations, but in our country this process is still only at the development stage. Often companies have their entire staff necessary personnel, whose salaries are overpaid even when their work is not constantly needed. And this is hundreds of thousands of unnecessary expenses per year. Only recently has the activity of outsourcing services been gaining momentum and today accounts for 30 percent. Entrepreneurs of the new generation understand the benefits of using this method of performing services and often resort to this universal business tool.

Business areas in which outsourcing companies typically operate:

  • accounting;
  • jurisprudence;
  • tax assistance;
  • advertising;
  • inventory;
  • work with personnel, including selection;
  • office printing;
  • transport support;
  • cleaning service;
  • call center services;
  • development and maintenance of Internet sites.

Currently, outsourcing activities are developing most actively in the field of IT technologies.

There are also business niches that today are absolutely free, that is, they are not represented on the market by any company, and, therefore, can be a fairly successful start to a business for any entrepreneur who is not afraid to enter a new current market services. These are areas such as the production of corporate press, the service sector, and logistics. The most difficult thing will be with logistics, since it requires significant capital investments to open a business.

In order to choose the optimal direction for activity, it is necessary to study in great detail the services market that already operates in the region, the weak and strengths competitors, think about it pricing policy. Based on all the data received, it is necessary to draw up detailed business outsourcing plan.

How to open an outsourcing company?

The procedure for opening an outsourcing company is standard and consists of the following steps:

  1. Registration of activities with government agencies.

To complete a package of documents, you must visit the state registrar and register with tax office and in the pension fund.

  1. Renting premises.

Any outsourcing company needs an office where clients can apply for services. This could be a small space rented on the second or third floor in houses in the central districts of the city. When choosing this type of rental, you will be able to save significant money, but at the same time, you will not need to travel to the office in remote residential areas, which would cause inconvenience to customers. The office definitely needs to be redecorated, buy modern office equipment and furniture. Purchasing equipment will cost about 100 thousand rubles one-time, renting premises will cost 50-70 thousand rubles monthly.

Some activities require technical base to provide services, for example Vehicle. This fact must be foreseen and calculated at the planning stage.

  1. Personnel selection.

The main task that an entrepreneur needs to complete is right choice personnel. It is necessary to present requirements to the staff such as competence in performing the work entrusted to them, knowledge, work experience is desirable, communication skills for communicating and establishing relationships with customers.

An entrepreneur needs to understand that the company’s reputation, and, therefore, profitability, will depend on the qualifications of the company’s employees and the quality of the work they perform.

Depending on the type of activity at the start, for the full operation of the company you will need from 2 to 10 people.

  1. Advertising campaign.

The most important component successful business– this is advertising. For this purpose, you need to use all possible methods:

  • submit advertisements in the business press;
  • send out commercial offers companies that may be interested in cooperation;
  • create your own internet site.

To launch the site and permanent job it is necessary to seek help from professionals. The site should always be on the first pages of search engines; only in this case can you achieve good traffic and an influx of customers via the Internet.

The first clients who use the services of your company and are satisfied with the quality of the work performed will become another very important source of advertising. with their own positive reviews they will create a good reputation for you in business circles and attract the attention of new customers.

A very important point that should be taken into account when working with clients is the fact of signing cooperation agreements. The contract with the client must specify all the important conditions, for violation of which the company will be obliged to pay penalties. For example, fines may be imposed for violating confidentiality when executing an order.

Financial calculations

Initial investment in business:

  • premises rental – 70 thousand rubles (monthly);
  • purchase of equipment – ​​100 thousand rubles (one-time);
  • consumables – 20 thousand rubles (monthly);
  • staff salary – 100 thousand rubles (monthly);
  • advertising – 20 thousand rubles (monthly).

Opening expenses: 310 thousand rubles.

Monthly expenses: 210 thousand rubles.

According to average market indicators, income from the provision of outsourcing services per month ranges from 300 to 700 thousand, depending on the number of regular clients. It is advisable that the company already has 2-3 potential customers by the time it opens. These could be acquaintances or friends.

Today, the importance of outsourcing activities is greatly underestimated in the services market, but the situation is improving every year. Entrepreneurs who will now enter this market will be able to more easily adapt to the conditions due to the lack of fierce competition. Doing the same thing in a few years is unlikely to be possible or will be accompanied by great difficulties at the start. This means that you should hurry to occupy your niche in a very profitable and perspective view activities.

For many people, the main barrier to starting their own business is significant investment. However, there are ideas that do not require big money for implementation. As a rule, this applies to those areas of business where you act as an intermediary. So, for example, you can organize a company providing the services of loaders and handymen. A successful example organizing a business in this niche is the experience of the Personal Resolution company. On this moment the company is developing according to affiliate network through franchising. The essence of organizing and running a staff rental business is discussed using the example of opening a Personal Solutions franchise company.

This type of business has its own specifics, which is the complexity of interaction with workers. However, the Personal Solution company has developed a number of tools and step by step instructions which help a novice entrepreneur overcome difficulties associated with organizing work on sites, concluding contracts, and setting rates wages, as well as attracting both clients and workers. The success of the project is determined by the presence of a unique internal IT system for working with clients and staff.

There are no requirements to open a labor outsourcing company. capital investments. There are no cost items such as the purchase of goods for storage or equipment for point of sale. Besides, no working capital, that is, no Money, frozen in goods. Another advantage is the low break-even point. Operating profit begins to flow in the first month of the organization's operation.

Initial investment - 338,000 rubles.

The payback period for investments is 5 months.

2. Description of the business, product or service

The company's service consists of providing individuals and organizations with loaders and laborers for rent for a certain period of time.

Customers need temporary workers without special qualifications. For example, an enterprise urgently needs workers to unload a truck with goods. The problems with attracting this type of employee on your own are that they often do not perform work of the required quality and on time. Thus, a customer who independently hires workers based on an advertisement takes on the risk that the latter will come to work on time. drunk or the order will not be completed completely. This will cause delays in production process and, ultimately, losing money.

In order to mitigate this risk, the organization turns to the Personal Solution company.

A workforce outsourcing company actually acts as a human resources department for the customer. By contacting this organization, the customer receives a guarantee that the work will be completed on time and in accordance with the stated requirements. All that is required from the customer is to conclude an agreement, accept the work and make payment.

The fixed capital of such a company consists of intangible assets - the presence of a base of contacts of workers. The success of order implementation depends on the quantity and quality of established contacts.

Added value in this case is formed from such services as organizing work at the site, creating a team, appointing a foreman, quickly replacing employees at the site, monitoring the achievement of results, and managing conflict situations.

The markup on workers' services is 30-40%.

Nevertheless, for the customer, turning to an organization for outsourcing of labor is the most economical solution compared to maintaining a staff of workers who are in demand only from time to time.

3. Description of the sales market

The Personal Resolution company operates in an outsourcing format on the market work force. It provides general laborers for both organizations and individuals.

For private individuals Loaders and handymen are usually needed during relocation and change of residence. Typically the following work is required:

  1. Painting works;
  2. Cargo handling;
  3. Excavation;
  4. Snow removal in winter;
  5. Other jobs that do not require special skills.

Organizations, which are potential clients companies are characterized by the presence of the following facilities:

  1. Construction sites;
  2. The shops;
  3. Warehouses;
  4. Production;
  5. Factories;
  6. Factories;
  7. Supermarkets;
  8. Hypermarkets;
  9. Ports.

Orders from enterprises bring 80% of the profit. Therefore, the staff rental company focuses specifically on working with large organizations that simultaneously order a large volume of work.

For target clients, the main advantages of cooperation with the Personal Solution company are saving money on maintaining a staff of workers. In addition, many plants and factories operate according to flexible schedule supplies. This format implies that the volume of cargo and delivery time become known at the last moment, and the plant needs to quickly assemble a team of the required number of workers. The only solution for an enterprise is to turn to a company that specializes in outsourcing of workers. In this case, the client saves time and financial resources. He pays only for results.

Direct competitors of the Personal Resolution company are those organizations that provide rentals production staff. Even in major cities There are few such companies. And in many small towns there is simply no direct competition. At the same time, the market capacity is huge. Any Building company, supermarket chain, manufacturing enterprise create demand for this type services.

Project strengths

Vulnerabilities of the project

1. Recognition of the company due to the scale of its activities;

2. Impeccable reputation of the company;

3. Detailedly designed marketing plan with calculation of the profitability of individual instruments;

4. At the initial stage of business there is no need to rent office space and expand the staff;

5. Lack of working capital, all work is based on the use of human resources;

6. Website with high conversion;

7. A well-functioning system for organizing all stages of work at sites;

8. Developed contract forms that take into account the occurrence of unforeseen circumstances;

9. System of accounting and issuance of wages.

1. Possibility of dishonest behavior on the part of workers.

Opportunities and prospects

External threats

1. Strong reputation ensures stable growth of clients;

2. Opportunities for developing the scale of the company within six months, attracting employees, renting an office;

3. The prospect of reaching large customers and concluding contracts for a large volume of work.

1. The emergence of direct competitors with government support.

Main competitive advantage The company "Personal Solution" is the outstanding quality of the services provided. To do this, it is necessary to competently form a base of workers attracted to orders. The larger the base, the better. According to statistics, approximately 20% of the population work in the low-cost segment. This segment includes low-paid jobs that do not require special qualifications. That is, if the population of city N is 1,000,000 people, then there is the potential to create a base of 200,000 people.

The Personal Resolution company has unique tools for creating and maintaining a database. Components of the current IT system:

  1. A personal file for each worker;
  2. Accounting for the location of the facility, as well as the residential address of each worker;
  3. Rating of workers depending on the quantity and quality of completed orders;
  4. Calculation and accounting of wages.

4. Sales and marketing

5. Production plan

The form of organization of the company is individual entrepreneur. The preferred taxation system is the simplified tax system (6% of the organization’s income).

The workforce provision business is built on three main components:

  1. Ability to attract clients;
  2. Ability to attract employees;
  3. Ability to implement a project.

The first two points include the use of marketing tools and subsequent monitoring of their effectiveness.

At the stage of project implementation, the key role is played by the ability to establish communication with both workers and customers. Let's look at all the stages of working on an order:

  1. Contact from the customer to the company. Formation of technical specifications;
  2. Information about terms of reference is transferred to the database, after which a list of workers living in close proximity to the facility is generated. The list of workers is displayed in accordance with the rating;
  3. Workers are selected to order. It is necessary to select a larger quantity than required to complete the order. That is, if the order is for 10 workers, you should negotiate with 15, since not everyone comes to work. Then a foreman is appointed.
  4. The team leaves for the site. The foreman monitors how each worker is doing. If necessary, promptly replaces an employee. It is the foreman who controls the completion of the work.
  5. The work is accepted by the foreman from the customer's side.
  6. Payment for work. Payments to workers.

The stages, in turn, consist of several business processes, each of which has its own pitfalls. The Personal Resolution company has developed instructions and schemes for optimizing the entire range of work carried out. Well-functioning management systems are the advantages of a company with extensive experience.

6. Organizational structure

7. Financial plan

A significant part of the investment is the purchase of a franchise. The rest of the costs are related to maintaining ongoing costs and purchasing a computer. The total investment amount is RUB 338,000.

Investment costs

Are you planning to start your own business, take the first steps towards opening your own business? You might want to think about starting an outsourcing company. Today on Russian market services can be confidently attributed to one of best options promising start.

As a rule, the technical side of the issue does not cause problems. However, in organizationally Beginning entrepreneurs often feel unsure. Let's try to understand what is included in the concept of "outsourcing", what an outsourcing company is, what its activities are, how to draw up a business plan and organize work, what advantages it can offer its clients.

What is outsourcing? Just something complicated

Growing business specialization is a characteristic feature modern economy. Accounting moves to international standards financial statements(IFRS), information technologies are developing and becoming more complex, and requirements for information security and personnel management are increasing. Under these conditions, combining all areas within one enterprise (especially if we're talking about about the small and medium business segment) leads to a decrease in efficiency and profitability.

What optimization tool does progressive business use? Outsourcing provides a comprehensive answer to this question. All non-core activities are transferred to a third party organization specializing in providing services in this area.

Main segments of the outsourcing market

If you are interested in how to open an outsourcing company, approach the task responsibly. First of all, decide on the profile of your future activities. Among the most common, and therefore the most popular, areas are the following services:

– accounting (accounting and tax accounting);

- legal support;

– logistics;

– marketing;

– IT service (repair and maintenance computer equipment, provision information security, development and promotion of a company website or high-precision systems, programming, updating and customizing software);

– personnel management (personnel management);



– cleaning.

What is the economic feasibility of interacting with an outsourcer?

By concluding a bilateral agreement, your client has the opportunity to significantly reduce the costs required to conduct a specific type of activity. There is no longer a need to equip workplaces and organize advanced training for workers. At the same time, paying for the services of an outsourcing company will cost much less than maintaining full-time staff. Savings reach 50% or more.

Benefits of outsourcing

Why else are the services of an outsourcing company beneficial for clients, what do they gain from cooperation with third-party specialists? Let's name two key arguments in favor of outsourcing that you can present to a potential customer.

No risks and confidentiality. Outsourcing always implies the presence of warranty obligations and non-disclosure of information received from the client to third parties.

High level of service, professionalism, maximum efficiency. Entrepreneurs who know well from their own experience what an outsourcing company is have repeatedly been convinced of how important their professional and business reputation is for representatives of this business.

Regardless of the size and type of ownership of the customer enterprise, he is promptly provided with equally high-quality services. The performers are exclusively competent specialists who know how to find a way out of the most confusing and difficult situations.

Organization of work of an outsourcing company

We have understood the concept of “outsourcing” and the areas of activity in this area of ​​business. Now let’s begin to consider the question of how to open an outsourcing company, focusing on the nuances that are important for the start-up stage.

The first thing you will need to do is register a company in accordance with current legislation. Next you rent suitable premises(preferably in the business part of the city or business center). It is important that your office looks respectable. Therefore, if necessary, update the furniture and carry out minor cosmetic repairs, having previously coordinated your actions with the landlord.

The next step is hiring staff. Take this very seriously and select only experienced and qualified workers. Pay attention to how their specialization corresponds to the direction of your company. In parallel with the selection of employees, create a website for your company and start an advertising campaign.

Why is a business plan needed?



A number of aspiring entrepreneurs believe that by drawing up a business plan for an outsourcing company, they are wasting their time. Why is this opinion wrong?

– You have decided why and what kind of business you are starting, what you want to offer to the consumer. However, at the initial stage it is just an idea. Working on a plan for the formation and further actions future company will help you systematize your thoughts, put your plans into concrete form, without missing a single thing important moment. You will be able to pre-calculate the efficiency of your business based on expected expenses and income, and anticipate possible risks.

– A properly compiled, well-thought-out business plan serves effective tool attracting investors. Your project can become the object of serious investment if you clearly demonstrate a high probability of significant profit.

– What should it contain? this document? Let's take IT outsourcing as an example. Business plan for a company specializing in providing services in the field of information technologies, provides for accounting for the costs of its registration, rental of premises, purchase of computer equipment and licensed software, marketing and advertising activities, planned income indicators for a specific period of time.

– Don’t try to cover a wide range of services at once. Secure yourself in the chosen niche of the market segment and only then start thinking about expanding your staff and offerings to consumers.

– Involve a professional in drawing up an agreement for the provision of outsourcing services. This document must clearly define the areas of responsibility of each party.

– Remember the decisive role of the company’s business reputation. Hire experienced professionals whom you can trust unconditionally.

– Choose a sonorous, interesting, memorable name for your company. This will help attract customers for your services.

From the first steps to a successful takeoff

Due to its advantages, outsourcing is becoming more and more attractive to a wide range of consumers. Therefore, by choosing this type of activity, you are undoubtedly moving in the right direction, but, having figured out how to open an outsourcing company, do not forget that establishing a business takes time.

Are you planning to start your own business, take the first steps towards opening your own business? You might want to think about starting an outsourcing company. Today, in the Russian services market, outsourcing can be confidently considered one of the best options for a promising start.

As a rule, the technical side of the issue does not cause problems. However, in organizational terms, novice entrepreneurs often feel not entirely confident. Let's try to understand what is included in the concept of "outsourcing", what an outsourcing company is, what its activities are, how to draw up a business plan and organize work, what advantages it can offer its clients.

What is outsourcing? Just something complicated

The growth of business specialization is a characteristic feature of the modern economy. Accounting is moving to international financial reporting standards (IFRS), information technologies are developing and becoming more complex, and requirements for information security and personnel management are increasing. Under these conditions, the combination of all areas within one enterprise (especially if we are talking about the small and medium-sized business segment) leads to a decrease in efficiency and profitability.

What optimization tool does progressive business use? Outsourcing provides a comprehensive answer to this question. All non-core activities are transferred to a third party organization specializing in providing services in this area.

Main segments of the outsourcing market

If you are interested in how to open an outsourcing company, approach the task responsibly. First of all, decide on the profile of your future activities. Among the most common, and therefore the most popular, areas are the following services:

– accounting (accounting and tax accounting);

- legal support;

– logistics;

– marketing;

– IT service (repair and maintenance of computer equipment, ensuring information security, development and promotion of a company website or high-precision systems, programming, updating and configuring software);

– personnel management (personnel management);

– cleaning.

What is the economic feasibility of interacting with an outsourcer?

By concluding a bilateral agreement, your client has the opportunity to significantly reduce the costs required to conduct a specific type of activity. There is no longer a need to equip workplaces and organize advanced training for workers. At the same time, paying for the services of an outsourcing company will cost much less than maintaining full-time staff. Savings reach 50% or more.

Benefits of outsourcing

Why else are the services of an outsourcing company beneficial for clients, what do they gain from cooperation with third-party specialists? Let's name two key arguments in favor of outsourcing that you can present to a potential customer.

No risks and confidentiality. Outsourcing always implies the presence of warranty obligations and non-disclosure of information received from the client to third parties.

High level of service, professionalism, maximum efficiency. Entrepreneurs who know well from their own experience what an outsourcing company is have repeatedly been convinced of how important their professional and business reputation is for representatives of this business.

Regardless of the size and type of ownership of the customer enterprise, he is promptly provided with equally high-quality services. The performers are exclusively competent specialists who know how to find a way out of the most confusing and difficult situations.

Organization of work of an outsourcing company

We have understood the concept of “outsourcing” and the areas of activity in this area of ​​business. Now let’s begin to consider the question of how to open an outsourcing company, focusing on the nuances that are important for the start-up stage.

The first thing you will need to do is register a company in accordance with current legislation. Next, you rent a suitable premises (preferably in the business part of the city or business center). It is important that your office looks respectable. Therefore, if necessary, update the furniture and carry out minor cosmetic repairs, having previously coordinated your actions with the landlord.

The next step is hiring staff. Take this very seriously and select only experienced and qualified workers. Pay attention to how their specialization corresponds to the direction of your company. In parallel with the selection of employees, create a website for your company and start an advertising campaign.

Why is a business plan needed?

A number of aspiring entrepreneurs believe that by drawing up a business plan for an outsourcing company, they are wasting their time. Why is this opinion wrong?

– You have decided why and what kind of business you are starting, what you want to offer to the consumer. However, at the initial stage it is just an idea. Working on a plan for the formation and further actions of a future company will help you systematize your thoughts, put your plans into concrete form, without missing a single important point. You will be able to pre-calculate the efficiency of your business based on expected expenses and income, and anticipate possible risks.

– A correctly drawn up, well-thought-out business plan serves as an effective tool for attracting investors. Your project can become the object of serious investment if you clearly demonstrate a high probability of significant profit.

– What should this document contain? Let's take IT outsourcing as an example. The business plan of a company specializing in the provision of services in the field of information technology provides for accounting for the costs of its registration, rental of premises, purchase of computer equipment and licensed software, marketing and advertising activities, and planned income indicators for a specific period of time.

Today, the activities of entrepreneurs combine many tasks. It is completely unrealistic to know everything in every area, and performing all its functions is not work for one person. At first glance, the solution would seem to be to create a large staff of employees, which would be quite costly and not profitable.

The solution to this problem lies in a new and popular service called outsourcing. What is it? Outsourcing is the transfer by an organization, on the basis of a contract, of certain business processes or production functions to serve another company specializing in the desired area.

The first company to use this service was Kodak. Outsourcing is divided into: production, IT outsourcing (ITO), business process outsourcing (BPO), knowledge management outsourcing (KPO). Currently, business process outsourcing is very popular because it allows you to carry out business activities more efficiently.

Such services are not included in the scope of the services provided. This type is long-lasting, lasting at least a year. The main source of cost savings through outsourcing is increasing the efficiency of the enterprise as a whole and the opportunity to free up relevant organizational, financial and human resources in order to develop new ones, or concentrate efforts on existing areas that require increased attention. The basis for outsourcing is the existence of a business process.

Types of business processes:

  • Managers, regulation of system functions.
  • Operational, drawing up the basics of the company's business and creating the main profit streams.
  • Supporting, servicing the core business.

Functions that are often serviced by outsourcing companies:

  • various types of technical support for office equipment and networks (computer),
  • Accounting,
  • translation services,
  • provision of transport services,
  • security activities,
  • advertising.

Any activity has both strengths and weaknesses. Each of which must be considered.

Benefits of outsourcing:

  • cost savings and control.
  • the opportunity to direct financial, technical, organizational and human resources to strengthen existing technologies or develop new ones.

To do this, you will not need to expand your staff and the costs associated with this, including paying taxes and salaries.

Outsourcing allows you to reduce the risks associated with the implementation business processes through the use of special equipment, obtaining high quality services, standard knowledge and modern technologies, reducing the impact of uncontrollable factors. Being at the stage of formation own business, without proper experience in economic sphere, you will eliminate the possibility of risks and reduce your erroneous actions in the management environment. As a small (or medium) business owner, it may be appropriate to outsource marketing, accounting, IT and advertising due to the specialized knowledge required to run these areas.

Benefits of outsourcing. Let's take accounting as an example.

  1. The best solution for personnel-related problems. This will give you a number of advantages, such as no need to search or train specialists, replace personnel during vacation, illness, and other reasons. Considering psychological factor, employees will see themselves in more demand, and from here they will treat their work conscientiously.
  2. A successful method of saving money on office maintenance.
  3. A chance to use someone else’s knowledge base and professional experience.
  4. Will allow you to avoid penalties for failure to comply with deadlines for submitting reports to tax authorities, the outsourcing company will be responsible for this.

If it is possible to pay for this type of service, this will eliminate the need to go into depth on your own and cover a wide range of specialized knowledge. In a word, it will free you from worries about entering the business, knowing that you have trusted in the hands of professionals, and therefore the chance of mistakes is clearly lower than with an independent, inept organization.

Entrepreneurs who have already collaborated with outsourcing companies leave feedback on their work. Therefore, you should be interested in the name and quality of services of the chosen company.

Not all employees of these companies are sufficiently qualified in certain areas. Some have ineffective methods that will incur costs and damage to your effectiveness. At the same time, there is a risk of violating the confidentiality of the information provided, due to the transferred full access to all sources of the enterprise.

General disadvantages. Newly founded outsourcing companies, due to inexperience, may turn out to be ineffective, with a constantly changing staff, which has a detrimental effect on the quality of their services. Not literate personnel selection, lack of knowledge of the mentality of countries, etc. all this creates conditions for poor quality work. Today in Russia you can find companies providing outsourcing services at an international level too.

The outsourcing market at this stage of development offers a wide range of services. The most popular of which are those with an accounting focus. Accounting outsourcing is one of the options for accounting support for accounting and reporting functions at an enterprise, for which the head of the enterprise bears full responsibility, in accordance with the legislation of the Russian Federation. Outstaffing is also relevant - this is the activity of an agency aimed at recruiting your employees into your own staff.

Outsourcing in the field of IT is important, associated with scientific and technological growth and Internet technologies. In Russia, these are areas such as website creation and support and PC maintenance.

Outsourcing in the field marketing communications, also one of the popular destinations. These are customer relationship management services, mainly outsourcing of telephone call processing and outsourcing to call centers.

Cooperation with outsourcers. In order to avoid any misunderstandings, misunderstandings and unforeseen circumstances in this kind of cooperation, it is necessary to seek the services of a lawyer in advance to conclude contracts of this nature.

Before switching to outsourcing services, you need to calculate the main costs for personally carrying out this type of operation, compare it with the offer of the company providing the services and draw appropriate comparative conclusions. Be careful when calculating costs, take into account all possible expenses so as not to lead the company to unprofitable cooperation. Pay attention to the proposed plans to change the structure of your business so that it does not differ from what you have chosen and meets the desired goals. Discuss all the nuances, taking everything into account possible options changes before the deal is concluded.

I would like to warn you about making a decision in connection with the modern canons of this type of service; this may not be beneficial for you. Don’t chase fashion, make informed decisions as needed.

Be that as it may, outsourcing is advantageous view services for small (medium) businesses. The best way competent optimization of production, which will allow the manager to save time and deal only with management issues.

Did you like the article? Share it